Valet Attendant - Melbourne, FL

Position Summary

As a Valet Attendant, you are more than just someone who parks cars – you are the first impression and the final goodbye. You create a welcoming, professional experience for every guest from the moment they arrive until they depart.

In this role, you will safely and efficiently park and retrieve vehicles while delivering exceptional customer service with energy, confidence, and attention to detail. Your ability to move quickly, communicate clearly, and maintain a polished presence directly shapes the guest experience.

The primary objective of the Valet Attendant is to provide courteous, efficient, and safe valet services while ensuring the security of all vehicles. This includes warmly greeting guests, assisting with vehicle drop‑off and retrieval, managing traffic flow, and addressing guest inquiries professionally.

• Vehicle Inspections
  :
  Conduct vehicle damage inspections and document parking locations on claim tickets.
• Safety
  :
  Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures and all safety protocols.
• Compliance
  :
  Maintain compliance with attendance and time‑keeping policies, including clocking in/out for shifts and breaks and accurately reporting tips.
• Housekeeping
  :
  Keep valet areas clean, organized, and presentable at all times.
• Customer Service and Teamwork
  :
  Handle challenging situations with professionalism, resolve problems promptly, and maintain a positive team environment.
• Attendance and Professionalism
  :
  Maintain regular attendance, adhere to company policies, arrive on time, in full uniform, and properly groomed before clocking in.
• Additional Responsibilities
  :
  Perform other tasks as needed to support the company’s operational goals, attend required staff meetings, and complete all assigned training modules on time.

• Education/Experience
  :
  High‑school diploma or GED; customer‑service experience preferred; a helpful demeanor is mandatory.
• Certificates and Licenses
  :
  Valid driver’s license and reliable transportation; clean background check; no special certifications required.
• Hospitality, Customer Service and Communication
  :
  Provide exceptional guest service through professional communication, active listening, and personalized assistance.
• Organizational Support and Adaptability
  :
  Follow company policies and procedures and adapt to changing work environments, managing competing demands effectively.
• Dependability and Safety
  :
  Demonstrate dependability by following instructions, maintaining work schedules, and ensuring timely task completion while adhering to safety procedures.

This role requires stamina to stand, walk, and lift up to 50 pounds for extended periods, often in varied weather conditions. Team members must maintain a professional appearance and adhere to uniform and grooming standards. Flexibility to work nights, weekends, and holidays is essential.

Employees may be required to use personal cell phones for work‑related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work‑related phone usage will follow company policy.

PMC is committed to pay transparency and equity among all employees and provides an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

• Health benefits – medical, vision, and dental insurance (upon eligibility)
• 401(k) (upon eligibility)
• Supplemental insurance – life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Bellevue University – up to 5,250 per year
• Nationwide discounts through Perks at Work
• Military‑friendly employer

Employment with PMC is on an at‑will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with…