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Brand Ambassador
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-06-05
Listing for:
The Story House
Full Time
position Listed on 2026-06-05
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
We make things. Not just slides or ideas, but real, resonant brand experiences that move people.
At The Story House, everyone makes. No matter your title, background, or where you sit on the org chart, you're part of the creative force of this house. Collaboration is our default setting. Craft is our common language.
We work smart, move fast, and own the outcomes. Our values shape how we show up for each other: curiosity, craftsmanship, empathy, generosity, integrity, and ownership.
We also believe that great work happens when you're supported, seen, and trusted. That's why we foster a culture where people take creative risks, embrace feedback, and grow together.
Bring your ideas. Bring your whole self. Bring your appetite. We're also way closer to the beach. And the snacks are pretty solid.
WHY YOU'LL LOVE THIS JOB //
The Story House team is supporting our cruise line client's fresh, more personalized rewards program that offers guests fast and flexible ways to earn and redeem points for travel experience enhancements. As a Brand Ambassador, you will help share the news of this exciting new program! You will bring professional, enthusiastic, service-oriented excitement to each guest engagement, while explaining the program benefits and encouraging guests to register for this first of its kind rewards program.
WHERE YOU'LL WORK //
- Major cruise terminals in Miami, Cape Canaveral, Galveston, and Long Beach.
- Events will take place from 9am - 1pm during each scheduled shift from June 12 through July 18.
- Onsite activations will feature a simple event set, with brand signage and tablet for registrations
- Reliable transportation is required.
- Participate in two paid training courses prior to the event:
- 30-minute online general orientation, program introduction, and overview of the role.
- 60-minute virtual brand training on either Tuesday, June 9 or Wednesday, June 10.
- Pre-registration will be required for access to your assigned terminal location.
- We will conduct a detailed review of the program attributes and benefits during the brand training call.
- Deliver a professional, high-energy presence while educating guests on the benefits of the new program and encouraging them to register for our client's rewards program.
- Report onsite to the Lead Brand Ambassador and follow event protocols.
- Prior experience as a brand ambassador or event representative.
- Must be 18+.
- Comfort engaging in fast-paced, transit environments.
- Passionate about the travel and tourism industry is a plus but not required.
- Familiarity with rewards programs a plus but not required
- Outgoing, high-energy personality.
- Professional communication and guest engagement skills.
- Ability to engage with individual guests or a small group of guests simultaneously.
- Strong reliability and punctuality for live event staffing.
- Hourly wage
- Paid training prior to the event.
- Parking will be provided at each terminal location.
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