Sales Development Representative

Job Summary

The ultimate aim of a sales development representative is to expand a company's customer base. The sales development representative will generate leads, solicit new potential customers, and connect them with the right salesperson. This role will actively promote Ryder service offerings, with a key focus on cross-selling across Ryder’s business segments to deliver integrated, end-to-end solutions.

• Represent Ryder’s products and services with comprehensive knowledge, offering solutions that align with customer needs, including promotion of Ryder’s Port-to-Door capabilities.
• Move leads through the marketing funnel, connect them to the right salesperson, and arrange meetings via emails or phone calls.
• Identify and drive cross-selling opportunities across Ryder business segments to maximize customer value and solution adoption.
• Follow up with potential customers who expressed interest across all Ryder service offerings.
• Work closely with other Sales teams to develop account intelligence, relationship maps, and use case opportunities through direct account engagement and marketing tools.
• Load all customer interactions into CRM and set up proper follow-up activities for optimum account conversion.

• Performs other duties as assigned.
• Provide feedback on customer-requested platform features and enhancements.
• Continuous improvement in all segments of the business.

• Strong verbal and written communication skills.
• Demonstrates problem‑solving skills.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Effective negotiation skills.
• Competitive nature and the drive to contribute to winning culture.
• Flexibility to operate and be self‑driven to excel in a fast‑paced environment.
• Detail-oriented with excellent follow-up practices.
• Capable of multi-tasking, highly organized, and with excellent time-management skills.

• Bachelor’s degree in Business, Logistics, or related field or two (2) additional years of required experience.
• One (1) year or more business-related experience required.
• MS Office (Outlook, Excel, Word, PowerPoint, etc.) intermediate required.

1‑10 %

$10,000 – $20,000

Inside Sales

Hourly pay. Minimum $60,000, maximum $65,000. The position may also be eligible to receive an annual bonus, commission, and/or long‑term incentive plan based on the level and/or type.

Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.