Maintenance Technician II

Open the door to your dream job and join #Team Main Street . With more than 40,000 homes in 30 markets, Main Street Renewal is one of the largest providers of single‑family rental homes across the country. We understand that our employees are the invaluable drivers of our success. That’s why we hire the most talented, passionate individuals who enjoy contributing to a growing, winning team.

Here, you’ll be a part of a fast‑growing company dedicated to providing a best‑in‑class leasing and customer service experience to our residents.

• Respond to and repair property issues identified by residents throughout the branch city market.
• Review the calendar each day for assigned work orders to be completed.
• Ensure all requested repair information is gathered and appropriate supplies are available.
• Schedule daily tasks and communicate with residents on expected arrival times.
• Complete all requested property maintenance within the Main Street Renewal SLA turn‑around times and scope, which includes property walks, plumbing, electrical, mechanical, HVAC, carpentry repairs, and external repairs to assets.
• Ensure all work orders are closed out timely, while at the home prior to the next appointment.
• Communicate with the Austin Support Center and Maintenance Lead/Supervisor regarding the status and completion of repairs.
• Document all completed work by taking before and after photos.
• Track supplies and tool usage for restocking and servicing.
• Perform rekeying of properties and other specific repair or securing work directly in the pursuit of successful property condition management.
• Perform effective pre‑move‑in audits/repairs prior to a new move‑in.
• Basic knowledge of plumbing, electrical, and carpentry work with the expectation of development and growth; if certified in one trade, perform work internally utilizing knowledge of systems.
• Provide exceptional customer service to Main Street Renewal residents.
• Provide assistance and resources to peers as needed.
• Maintain and understand fundamental knowledge of the business.
• Ability and willingness to learn all aspects of the Maintenance Technician position and continue to grow and develop to the next level within the company.
• Other duties as assigned.

• HS Diploma or GED.
• Service‑mindful approach to all aspects of the job.
• 2–3 years of prior maintenance experience; minimum of 1 year in maintenance with a single‑family or multi‑family property management company.
• Vocational/technical school and/or college considered a plus.
• Basic knowledge of building and property management codes.
• Knowledge of HVAC, electrical, plumbing, carpentry, lock‑key, and general household repairs.
• One or more of HVAC, plumbing, electrical certification preferred.
• Good communication and written skills.
• Great organizational and customer‑service/satisfaction philosophy.
• Current and valid driver’s license (for operating a company vehicle).
• At least 21 years old.
• Ability to multi‑task in a fast‑paced work environment.

• Unassisted lifting up to 50 pounds.
• Bending, walking, kneeling, stretching.
• Able to work on step ladders or extension ladders up to 30 feet.
• Able to work in confined spaces, indoors and outdoors in all climates, and in unclean environments with fumes, dust, and poor ventilation while adhering to company safety requirements and programs.
• Perform all duties in a safe manner at all times.
• Travel to Main Street properties in and around the metro‑area required.

• Competitive compensation package, annual bonus.
• 401(k) match.
• Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day.
• Employer‑paid benefits: medical, dental, vision, health savings account.
• Professional career development and reimbursement.
• Up to 16 weeks paid maternity leave; up to 4 weeks paid parental leave.
• Backup childcare offered through Bright Horizons.

Main Street Renewal is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.