IT Asset Management Professional; onsite

IT Asset Management Professional (25% onsite)

Middletown, United States | Posted on 02/06/2026

Info-Matrix Corporation is a full-service professional IT provider located in Mechanicsburg, Pennsylvania. We are a privately held, small diverse business that has been providing Pennsylvania state and local government with innovative IT solutions and staffing services for more than 28 years. As a local employer of IT professionals, Info-Matrix Corporation has proven expertise in all facets of information technology.

The selected candidate will perform the following duties:

• Complete research of procurement documents and SAP system for purchase history
  • PO and shopping cart numbers
• Identify software entitlements that need to be created. Ensure to capture
  • Quantity of licenses
  • License type
  • License Metric
  • Costs
  • Coverage start and end dates
• Review EULA for key data points that include, but are not limited to, cancellation time frames and clarity of license metric.
• Prepare Service Now lower environment with software entitlements and related contract for review.
• Schedule meeting with product owner(s) to review information captured.
• Update Service Now production environment with approved/reviewed software entitlements and associated contract.

Desired Skillset

Contract resources should have a minimum of 2–4 years of relevant experience supporting Software Asset Management (SAM) and IT Asset Management (ITAM) functions, with demonstrated experience in software onboarding, entitlement management, and contract analysis.

Required Skills and Experience

• Hands-on experience with Software Asset Management (SAM) and IT Asset Management (ITAM) processes
• Working knowledge of Service Now SAMPro, including software models, entitlements, contracts, and related records
• Experience researching and validating procurement data from ERP systems (e.g., SAP), including purchase orders, shopping carts, and vendor information
• Strong understanding of software licensing fundamentals, including license types, metrics, quantities, and coverage periods
• Ability to review and interpret EULAs and software contracts to extract key licensing and contractual data points
• Strong analytical, documentation, and data validation skills with attention to detail
• Ability to work effectively with cross-functional stakeholders, including product owners, procurement, legal, and IT teams
• Experience preparing data for review and approval prior to production deployment

Preferred Skills and Experience

• Advanced or hands-on configuration experience within Service Now SAMPro (e.g., software models, normalization, reconciliation concepts)
• Experience supporting large-scale or wave-based software onboarding initiatives
• Familiarity with software compliance, audit readiness, and license optimization practices
• Experience working with contract lifecycle management (CLM) processes or tools
• Knowledge of enterprise software vendors and common licensing models (e.g., Microsoft, Oracle, SAP)
• Experience working in regulated or complex enterprise environments

Experience a workplace where people are the X-Factor! At Info-Matrix, we believe our greatest strength is our team—a diverse group of passionate professionals united by a drive to solve real-world business challenges through innovative technology solutions. Our culture is built on integrity, teamwork, and a commitment to excellence, fostering an environment where every voice is valued and every contribution matters!

• Health & Wellness :
  Customized Medical, Dental, and Vision Plans
• Paid Time Off :
  Generous PTO & 11 paid holidays
• Info-Matrix Paid Coverage :
  Short-term and long-term disability, life insurance, and AD&D insurance.
• Retirement Savings Offering : 401(k) plan with company match