Technical Specialist

Milwaukee, WI

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Direct Hire

Technical Specialist - Join Our Team

You're the kind of person who likes figuring things out. When a customer has a technical question, you don't just answer it-you get to the root of it and make sure they walk away with the right solution. If that sounds like you, this Technical Specialist role might be a great fit.

In this role, you'll be a key connection between our customers, design team, and production. You'll translate technical needs into real-world solutions, helping ensure accuracy, efficiency, and customer satisfaction every step of the way.

What You'll Do

• You'll develop accurate technical quotations for distributors, OEM customers, and end users.
• You'll respond to customer questions and troubleshoot technical issues with clarity and confidence.
• You'll act as a subject matter expert, guiding customers to the right product solutions.
• You'll receive samples, take precise measurements using appropriate tools, and document your findings.
• You'll enter orders and manage sample requests, including tracking and processing returns.
• You'll collaborate closely with design and production teams to communicate customer needs and evaluate solution feasibility.
• You'll work alongside Design and Application Engineering teams to ensure alignment and technical accuracy.
• You'll maintain detailed and accurate customer records and documentation.
• You'll write and send professional customer communications.
• You'll follow and support ISO procedures.
• You'll use Microsoft Office tools to stay organized and efficient in your work.

What You Bring

• A 2-year Technical Associate degree
• At least 3 years of experience in technical customer service or technical sales
• Strong critical thinking skills-you're comfortable analyzing problems and finding practical solutions with existing and new parts.
• Solid communication skills, both written and verbal
• Attention to detail and the ability to manage multiple tasks

Why You'll Like It Here
You'll be part of a collaborative environment where your technical knowledge and problem-solving skills actually make an impact. You won't just process requests-you'll help shape solutions that work.

If you enjoy combining technical expertise with customer interaction, this role gives you the chance to do both every day send your resume in to Lisa at

About SEEK Professionals

You are a person with unique skills, experience and education. When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Professionals. Since 1971, our professional staffing consultants have been Servicing Your Success®. You'll find that the process is thorough and that your experience is personalized.

SEEK Professionals is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.