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HR Service Center Technician

Job in Milwaukee - Milwaukee County - WI Wisconsin - USA
Posted by Mindlance INC
Full Time, Contract position (Ref. #RAJP00020664)
Listed on 2020-02-10
Job specializations:
  • HR/Recruitment
    HR Assistant, HR Executive, HR Graduate, HRIS
  • Administrative/Clerical
Job Description & How to Apply Below
Key responsibilities may include:
• Provides direct support to company employees, managers and other HR groups as part of a centralized function to handle a variety of HR-related support and transactions. May respond to inquiries via online resources and/or telephone.
• Receives and responds to requests concerning HR transactions and employee data maintenance.
• Key user of global SAP HCM, enters and validates employee personal and organizational data.
• Creates and updates employee data reports, statistics and basic analyses for internal use.
• Receives and responds to requests concerning HR transactions and employee data maintenance.
• Processes various paper and electronic forms related to documenting human resources activities such as new-hire onboarding, change-of-status, termination of employment, etc.
• Inputs employee personal data into human resources information/computer system (HRIS) database and/or documents activities as requested.

Expected Outcomes of Responsibilities:
• Efficient, high quality support minimizes administrative distraction for employees, managers, and HR
• Positive and intuitive employee/manager experience
• High data quality
• Insights from Service Center used to drive improvements to HR processes, communications, etc.
Position Requirements
High School
• 2 years related experience in transaction processing or HR Representative experience in HR Operations/HR Shared Services
• College degree or equivalent experience required
• Strong customer service commitment and skills; focus on constant improvement
• Strong team orientation and ability to collaborate across functions
• Experience handling highly confidential and sensitive information.
• Experience or education in HR helpful
• Ability to work with complex processes and systems
• Experience working with data and technology

• Bachelor’s degree in Business Administration, Human Resources or related field.
• Experience with case management tools
• Experience with HRIS systems.
• SAP Human Capital Management experience
• Brass Ring Experience
• Previous experience working in a shared service delivery model.
Contact Information
Contact Name: Mindlance INC
Preferred method of contact: Email with CV via Application Box below.
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