Principal Product Operations and Risk Analyst

Circle (NYSE: CRCL) is one of the world’s leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet.

Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at

Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values:
High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.

Support the day-to-day management and operation of Circle’s Product Risk Management function. The goal of this function is to partner closely with Product Managers to identify, assess, prioritize, mitigate, and report on product risks. The role supports the overall Enterprise Risk Management (ERM) Program’s goal of maintaining and growing Circle's resiliency by identifying, assessing, and preparing its operations for any internal and external factors and risks that could interfere with reaching its goals and objectives.

• Help drive business strategy by collecting and analyzing data to track product performance such as user behavior, product usage, and customer feedback. Find opportunities for improvement and regularly present on product performance and product/business insights.
• Work with executives and C-level leaders across product and engineering to define cross-org processes to increase execution efficiencies and facilitate cross-team collaboration.
• Drive product processes, such as the product development process, the user research process, and the product launch process. Select and rollout tools, such as product management software, data analysis tools.
• Drive product related policy management, issue management, change management, risk assessment, third-party risk management, and training.
• Build standards for the product team, such as documentation standards, testing standards, and release management standards.
• Ensure product and XFN teams follow standard product launch processes to build and launch products, identify, understand and mitigate risks. Implement, drive and ensure that teams are effectively monitoring product risks post launch and doing issue management.
• Lead assessments, monitoring, and reporting on risks inherent to business activities, including compliance, legal, security, finance and 3rd parties. Self-identify, report, monitor, and remediate issues.
• Support the ongoing risk management across functions by engaging as a key business partner with ERM, early in the process, in risk discussions and ad-hoc interactions to support ongoing risk identification, ownership, mitigation and acceptance.
• Lead and implement periodic reviews, executive level reporting, and recommend updates to the policies, processes, tools, and templates to reflect the changing environment (e.g., new products).
• Work with auditors and regulators on audits and identify new mitigations and follow through across teams.

• 10+ years working in risk management for B2B and B2C products and experience working in a financial services, payments or technology companies
• Executive presence with an ability to influence and work hands-on with other cross-functional team leaders, such as lawyers, engineers, and product managers.
• Experience leading diverse teams in a complex, matrixed organization.
• Experience working at the intersection of Product and Risk and a solid understanding of risk management principles, methodologies, and frameworks, including…