Program Assistant Non-Supervisory

Position Description

In a non-supervisory capacity, this position is responsible for the administration and coordination of Convention Center human resource activities. This position provides support to management in talent acquisition, onboarding, coordinating employee programs and events, training, communicating information, serving as a cultural ambassador and resource to staff for questions and providing assistance as needed. This position requires a strong commitment to a high level of customer service.

This position currently works on-site only. Office hours: 10:00 AM - 6:00 PM

• Assist in the recruitment, hiring, and on-boarding process for the MCC.
• Provide assistance to the MCC hiring process activities to ensure timely hires.
• Serve as the liaison with the City Human Resources Dept.
• Utilize applicant tracking system (Neo Gov) to post MCC positions, develop reports, and maintain all talent acquisition related data.
• Conduct MCC new hire orientation as needed.
• Develop an understanding of the City hiring process to ensure talent acquisition and selection is following City process and procedures

• Manage all submissions and responses to the suggestion box.
• Assist the Business Services Manager in the creation of teambuilding activities.
• Perform a variety of tasks related to employee communication including creating an employee newsletter, updating bulletin boards, updating information for the employee web page, preparing and distributing the daily message and reporting goal results.
• Schedule and coordinate employee events including producing employee presentation for all staff meetings, communication information, coordinating event logistics such as securing space, coordinating speaker needs, ordering supplies and refreshments, creating name tags, and producing training materials.
• Support employees with administrative inquiries and answering questions.
• Assist the Business Services Manager in the creation of training programs. Prepare training presentations, schedule and promote trainings, and maintain training attendance.

• Maintain all workers compensation reports.
• Compile and route accident reports, evidence, or materials as required for the use of City departments.
• Maintain employee records.

• Update and maintain information in the City of Minneapolis Enterprise Technology (COMET) software.
• Work with the City Human Resources Department to ensure the accuracy of data.

• Provide tracking and assistance to the managers for the performance evaluation program.
• Assist the Business Service Manager in developing feedback instruments to ensure programs are valuable to staff and support a culture focused on hospitality and service.
• Assist in the evaluation of programs.
• Develop surveys and provide analysis of the results/feedback.
• Produce reports and recommendations.

• Coordinate all aspects of employee uniforms.
• Process correspondence, reports, staff reimbursements, and various other materials and reports related to employee and employment activities.
• Assist in the coordination of all MCC employee recognition and engagement programs.
• Order supplies for the MCC as needed.
• Participate in committees as assigned and represent the MCC at meetings as needed.

WORKING CONDITIONS: Normal office setting

MINIMUM QUALIFICATIONS:
Post High School education or equivalent

MINIMUM EXPERIENCE:
Three years of related work experience in Human Resources or Customer Service.

EQUIVALENCY

An equivalent combination of education and experience closely related to the duties of the position MAY be considered

LICENSES/CERTIFICATIONS:
N/A

Selection Process:
The selection process will consist of one or more of the following steps: a rating of relevant education and experience and an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions.

Only those candidates who attain a…