ServiceNow Developer at Pinnacle Group Minneapolis, MN

Position

Service Now Developer

Minneapolis, Minnesota (hybrid)

12+ months Contract

171171

We are seeking a skilled Service Now Developer to join our team. The ideal candidate will have a strong understanding of Service Now platform capabilities, relational database concepts, and data analytics. This role requires excellent communication skills to translate business requirements into technical solutions and a solid grasp of Agile/Scrum methodologies.

• Develop and maintain Service Now applications, including update sets, scripting, and table constructs.
• Implement and manage data import/export sets and REST/Table APIs.
• Ensure reliable analytics by translating service models into CSDM and CMDB structures.
• Collaborate with stakeholders to translate business KPIs into technical solutions.
• Utilize Agile/Scrum practices, including ATF, versioning, and release pipelines.

• Minimum of 3 years of experience with Service Now, including update sets, scripting, ACLs, and app scopes.
• Basic understanding of relational database concepts and data modeling.
• Experience with Metric Definitions, Metric Instances, Script Includes, and Scheduled Scripts.
• Proficiency in UI Builder and Platform Analytics.
• Solid SQL and data modeling skills, including data models and cubes.
• Experience with Snowflake or equivalent cloud data warehouse.
• Familiarity with Predictive Intelligence, including classification, similarity, clustering, and model lifecycle.
• Service Now certifications such as CSA, CAD, CIS (e.g., ITSM, Discovery, CMDB), Performance Analytics & Reporting Micro-Cert, and Predictive Intelligence Micro-Cert.
• Experience with Power BI and SQL Server Management.
• Background in data governance, including glossary, lineage, stewardship, and PII/security controls.
• Knowledge of data archiving, archive table design, and off-platform storage patterns.
• Exposure to Discovery/Service Mapping and its impact on CMDB data quality and reporting.

$60,000- $72,000

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.