Associate Salesforce Business Analyst

Compensation: USD 68,000 - USD 80,000 - yearly

At Link Snacks
, we show up hungry, roll up our sleeves, plaid or otherwise, and dive straight into the hard work. We don’t hide from challenges; we hunt them down. We push harder, move faster, and take the kinds of big swings that built this business in the North Woods of Wisconsin four decades ago.

We’re everyday people who deliver extraordinary results. Innovation, creativity, and urgency aren’t buzzwords, they’re expectations. And just like the real protein snacks we make across our global house of brands—Jack Link’s®, Lorissa’s Kitchen®, Golden Island®, BiFi®, and Peperami® and KOOEE® to name a few—there’s nothing artificial about us. What you see is exactly what you get: humble, gritty, passionate people who show up every day ready to not just be a participate in the meat snack industry that the Link Family created, but to move faster, innovate harder and keep raising the bar so high, the rest of the world needs a ladder just to see it.

Dominating this space across the world takes a team. A team that runs together, succeeds together, and celebrates together. A team that’s full of relentless energy and spirit that can only be fueled by one thing: a fist full of our delicious meat snacks.

Real Meat Protein. Real People. Real Results. THAT is Link Snacks.

The Associate Salesforce Business Analyst role at Jack Link’s will partner with others in the Global Salesforce Team and with Business Teams across the enterprise to support existing solutions and participate in enhancements and rollouts of new Salesforce capabilities. The role is a blend of system support and data management, partner assistance and training, and project work.

Duties and Responsibilities:

• Collaborate with developers, SMEs and the Global SF Team leadership to translate business requirements into technical solutions.
• Track, document, and follow up on bugs and enhancements.
• Contribute to process documentation for Salesforce systems and integrations.
• Support data quality through cleansing, de-duplication, and recurring maintenance. Support data imports/exports using tools like Data Loader, Salesforce Inspector, or Data Import Wizard.
• Develop and maintain reports and dashboards.
• Assist in testing activities. Evaluate risks of system changes across regions and markets.
• Support internal audits and security reviews.

• Working with business partners in North America and the broader global team (SMEs, End-Users, Country Leads, IT, others), collect and analyze business needs and user requirements through workshops, interviews, and process reviews.
• Document user stories, use cases, and acceptance criteria. Maintain the product backlog in alignment with the SF Global Team.
• Provide first-level support to users to resolve issues with access, data entry, navigation, and related needs.
• Educate country SMEs and provide SME support for the teams without one.
• Develop and maintain training materials.
• Organize partner meetings and follow-up activities, assemble presentations, and perform other similar activities.
• Conduct training sessions and onboarding for new users.
• Support regional and international Salesforce rollouts and new-hire onboarding.

• Under the direction of the Salesforce Global Lead, manage small projects or lead cross-functional initiatives.
• Participate in Salesforce-related projects and system enhancements.
• Coordinate closely with Developers, SMEs and the Global SF Team.
• Compile potential risks of system changes across regions and markets to share with the Global SF Team.

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the Team Member is regularly required to sit, use hands and fingers, handle, or feel and talk or hear. The Team Member is occasionally required to stand, walk, and reach with…