Business Operations Specialist

Expected Semimonthly Salary:$3,032.51
** Work where your work matters. Work at CCRC.
** CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

Reporting to the Supervisor of Business Administration, the Business Operations Specialist position provides cross-functional business-wide support with one or more of the following programs, as assigned: centralized contracts administration program, centralized policy administration program, business continuity/disaster recovery (BCDR) program, conflict of interest program (COI), and centralized business insurance management program.  This role may also be tasked with data security incident/breach reporting and coordination, data governance committee (DGC) meeting administration, limited attorney coordination, and other cross-functional business-wide programs.
** Salary Range** $70,000-$80,000
** Essential Duties And Responsibilities
** Within a collaborative team environment, the Business Operations Specialist is responsible for providing support with one or more of the following business-wide programs:
** Business Program Support (75%)
** Centralized Contract Administration
* Administer and maintain CCRC’s contract management system, ensuring accurate tracking of current and historical contracts.
* Organize and manage all CCRC agreements (e.g., grants, vendor/software agreements, MOUs, NDAs) in a centralized, searchable repository accessible by relevant staff.
* Generate ad hoc or recurring reports to leadership on contract lifecycle status, coordinate with applicable functional or program areas on contract changes.  Provide analysis and comparison of updated contract terms & conditions and highlight potential impact or risk to CCRC.Centralized Policy Administration
* Develop and implement agency-wide policy administration processes in alignment with CCRC’s Policy Management policy.
* Create and maintain standardized policy templates that align with CCRC branding.
* Assist all CCRC divisions with creating and updating policies using the approved policy template.
* Establish and oversee procedures for recurring (i.e., annual) policy reviews by policy owners.

Insurance Program Administration
* Lead insurance coordination activities for CCRC insurance policy renewals, insurance changes, and coordinate with program leadership for business details.
* Act as primary insurance broker coordinator for business related insurance.  Plan/schedule annual renewal with Insurance committee.  Ensure annual renewal tasks are tracked to meet timely updates and review quotes for renewals.
* Manage CCRC vendor insurance validation in coordination with CCRC Purchasing and event activities.  Provide regular coordination with CCRC Purchasing and CCRC staff to ensure vendors provide proof of insurance meeting CCRC insurance requirements.

Business Continuity / Disaster Recovery (BCDR) Administration
* Ensure implementation and regularly update CCRC BCDR program activities.  Ensure business continuity plans are completed and reviewed annually (minimum) by all functional areas.
* Initiate, plan, and execute recurring BCDR exercises at least quarterly.  Oversee post-exercise review and ensure processes are updated after exercise completion.
* Ensure BCDR training with leadership is completed annually and provide quarterly (minimum) reminders and training topics to CCRC leadership and staff.
** Cross-Functional Business*
* ** Collaboration** (25%)
Data Governance Committee (DGC) Coordination
* Manage scheduling and implementation of recurring DGC meeting.  Complete meeting notes with action items and follow-up with assigned action item owners to complete tasks.
* Establish processes for pre-meeting agenda and coordinate with non-committee members to attend meetings, provide presentations, etc. depending on agenda topics.

Data Security Incident (DSI) Coordination
* Lead implementation of DSI activities.  Document and oversee efficient data security incident reporting and investigations.
* Coordinate with CPCO, CAO, and CCRC leadership on DSI reporting, and ensure all follow-up actions are completed.
* Coordinate external legal reviews, insurance actions, and oversee local/state/federal government reporting, when incident is determined to be a data breach.  Provide CCRC executive team with updates on the status of investigations and provide detailed notes and action item logs.
* Facilitate communication between all CCRC Divisions/Departments as needed

Conflict of Interest (COI) Program Coordination
* Develop and manage CCRC’s COI program.  Ensure annual COI disclosures are completed by all new staff and annually for all others.  Establish automated procedures for disclosure mitigation actions, follow-up, and…