Logistics Specialist
Job in
Mississauga, Ontario, Canada
Listing for:
Cencora
Full Time
position
Listed on 2026-02-20
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.
Apply today!
Job Details
Primary Duties and Responsibilities:Act as the main points of contact for the target customer segments.Complex problem resolution, shipment and non-shipment related.Addressing customer complaint and driving efforts for systemic improvements.Stay abreast of changes in the environment of targeted customers.Be an internal expert on the customer segment helping to guide colleagues and sales towards better outcomes.Develop a trusting relationship with target customer segment.Support customers on-site.Accompany and assist BDM’s during their meetings with current and prospective clientsAble to provide assistance to the station Operations Manager on complex assignments which could include but is not limited to authoring CAPA’s, monthly checks, problem resolution responses to incident and customer comments.Provide leadership support in the absence of the Customer Service/Operations LeadAbility to be named to a Specialized team (EPL, TCS, DTP, CGT, CT etc)Assisting in the training of new employees.Act as a buddy and a mentor to new and developing colleaguesEveryone is responsible for following up on live jobs, even if not your order.Assist the Training Specialist in developing new training materials and act as a subject matter expert.Experience and
Educational Requirements:
Minimum of 2 years’ experience in customer care coupled with a High School diplomaPotential for travel to a multitude of destinations worldwide.Effective written and verbal communication skills in English and/or FrenchCreative problem solvingFlexibility to work multiple shiftsThe ability to work with minimal supervisionBilingualism, French/English an assetMinimum Skills, Knowledge and Ability Requirements:
Minimum of 2 years’ experience in customer care coupled with a High School diplomaPotential for travel to a multitude of destinations worldwide.Effective written and verbal communication skills in English and/or FrenchCreative problem solvingFlexibility to work multiple shiftsThe ability to work with minimal supervisionWhat Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
Full time
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
