Director of Accounts of Receivable

Job Summary

This new position is responsible for overseeing the company’s business-to-business commercial credit and collections processes to ensure timely payment while supporting profitable sales growth. This role focuses on improving DSO, customer creditworthiness, establishing and monitoring credit limits, managing collections efforts, and mitigating financial risk associated with customer accounts. The Director of AR will build upon a strong, experienced team by introducing enhanced processes, tools, and reporting capabilities to support continued growth and operational efficiency.

This hands‑on role will guide the evolution of the department toward more scalable, consistent, and technology‑enabled workflows. The Director of AR partners closely with sales, operations, and leadership to balance strong customer relationships with responsible credit practices in a high‑volume industrial supply distribution environment.

• Medical, Dental, and Vision coverage
• Wellness Program
• Company‑paid Life Insurance
• Company‑funded Health Reimbursement Arrangement (HRA)
• 401(k) with a generous company match

• Commit to the company culture of quality, safety, and live by the company core values – Empowerment, Development, Execution, Teamwork, Innovation, and Leadership.
• Manage and develop an experienced team of 3, including the A/R Manager and 2 Credit & Collection Analysts.
• Remain actively involved in day‑to‑day credit and collections activities, including direct ownership of a portion of the AR portfolio.
• Leverage the experience of the existing team while guiding the evolution of processes and systems.
• Evaluate workflows and improve efficiency, consistency, and scalability.
• Introduce and support adoption of enhanced systems and tools.
• Develop standardized procedures and documentation.
• Oversee approval of credit applications and credit limits.
• Establish protocols for early identification of past‑due accounts, assist the AR team with collection efforts and resolving disputes where necessary.
• Establish AR metrics for measuring risk trendlines and assist Finance managing bank liquidity by understanding and improving the AR collateral borrowing base component submitted to secure lender monthly.
• Partner with sales and operations.
• Develop policies for credit holds and periodic reviews.
• Drive effective use of ERP and other technology tools to help streamline processes where applicable.

• Commercial credit analysis
• Accounts receivable management
• Risk assessment
• Process improvement
• Change management
• Negotiation
• Relationship management

• 5+ years in commercial accounts receivable supervision.
• Strong understanding of B2B invoicing, payment terms and collection processes.
• Prior team leadership experience.
• Process improvement or system experience preferred.
• Industry experience preferred.
• Strong financial analysis skills.
• Knowledge of credit reporting tools.
• ERP system experience.

This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, iPads, smartphones, photocopiers, filing cabinets, and fax machines.

The job is largely a sedentary role. The employee must have the ability to lift files and boxes, up to 10 pounds, and climb stairs.

Travel to customer sites as necessary.

This job description is not designed to cover or contain a comprehensive listing of activities, duties and responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Turner Supply Company is an Equal Opportunity Employer. Turner Supply Company does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.