PC Technician * DoD Clearance And Comptia Certification

Description

SAIC has an immediate need for a PC Technician to support the US Army Corps of Engineers RITS program, located in Mobile, AL. Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware, addressing problems that first-tier help desk support cannot resolve. The role may involve interacting with network services, software systems engineering, and/or applications development to restore services and identify and correct core issues.

The technician may simulate or recreate user problems to resolve operating difficulties and recommend system modifications to reduce user problems. The position requires maintaining a high level of technical skill, escalating complex issues to senior-level staff, and performing software installation and configuration tasks. Responsibilities include installing and testing personal computers, printers, and other peripherals; configuring operating systems; loading shrink‑wrap programs and other application software;

troubleshooting printer, computer, and peripheral incidents; performing hardware and software diagnostics; coordinating needed repairs; resolving computer system problems; and participating in the evaluation of system configuration and software.

• Windows 10
• Windows 7
• Hardware
• Desktop
• Active Directory
• Imaging
• Troubleshooting

• Current DoD 8570 IA Baseline Certification, IAT Level I (e.g., A+, CE, Network+, CE, SSCP, CCNA‑Security)
• Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
• Experience supporting Windows 7, Windows 10, and MS Office 2013
• Experience using Remedy or a similar ticketing system
• Strong analytical and follow‑through skills
• Strong verbal and written communication skills
• Ability to coordinate and obtain cooperation from multiple areas within IT
• Ability to work independently on defined tasks
• Ability to work as part of a team

• Experience maintaining Lexmark, HP, or Ricoh printer devices (including maintenance kits)
• Prior USACE/ACE‑IT experience
• Experience working in a DoD environment
• Experience supporting Office 365

Intermediate Level

Contract position, fully onsite, based out of Mobile, AL

Pay range: $28.00 – $30.00 per hour. Eligibility requirements may apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may vary based on specific elections, plan, or program terms.

Benefits (for this temporary role, if eligible):

• Medical, dental & vision
• Critical illness, accident, and hospital
• 401(k) retirement plan – pre‑tax and Roth post‑tax contributions available
• Life insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health spending account (HSA)
• Transportation benefits
• Employee assistance program
• Time off / leave (PTO, vacation, or sick leave)

This position is anticipated to close on May 27, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

* San Francisco Fair Chance Ordinance:
* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider qualified applicants with arrest and conviction records.

* Massachusetts Lie Detector:
* In Massachusetts, it is unlawful to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law may be subject to criminal penalties and civil liability.

* Use of Artificial Intelligence (AI):
* We may use AI to support parts of our hiring process. Final hiring decisions are made by our hiring team.