Principal Product Support Engineer - Secret Clearance

Overview

We are seeking a senior-level infrastructure engineer to serve as the technical bridge between federal customer operations teams and internal engineering organizations. This is a highly hands-on role focused on diagnosing and resolving complex production issues across Linux systems, virtualization, networking, containers, and cloud infrastructure.

This is a Hybrid role where your time will be split between working virtually and supporting customer environments in Dallas, Oklahoma City, and Montgomery, AL. Travel to customer sites is up to 25%.

• Diagnose and resolve complex production issues across Linux systems, virtualization, networking, containers, and cloud infrastructure.
• Collaborate with federal customer operations teams and internal engineering organizations to bridge technical requirements and solutions.
• Maintain and operate cloud and on-premises infrastructure, ensuring reliability, performance, and security.

• Active Secret Clearance
• 10+ years of infrastructure engineering/support and systems administration experience
• VMware (ESXi, vCenter, NSX)
• KVM/libvirt
• Linux systems administration (Redhat, Ubuntu)
• Kubernetes and containerized workloads
• AWS, Azure, or hybrid cloud infrastructure

• Federal customer experience
• Certifications:
  
  VCP, RHCSA/RHCE, CKA/CKAD, Security+, CISSP, or CASP+
• AWS, Azure, or GCP certifications
• Dev Ops tools:
  Prometheus, Grafana, Ansible, Terraform

Competitive pay and comprehensive benefits package; relocation assistance (if needed); 401k with match; unlimited PTO; top-tier work/life balance and career growth opportunities.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

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