Senior IT Event Operations and Executive Support Mountain View, CA,

This role is crucial for keeping the company's technological infrastructure running smoothly. You'll be part of the IT team, collaborating with colleagues to ensure everyone has the digital tools they need. This involves quickly learning the systems, resolving user issues efficiently, and providing excellent customer service to internal clients (your fellow employees). Moving beyond troubleshooting, this could involve taking initiative on IT projects, automating tasks, or even specializing in a particular area like network security.

You'll be a problem‑solver, keeping everyone productive with seamless technology. Your work ensures smooth operations and helps the team achieve their goals. In essence, becoming an IT specialist offers a chance to develop sought‑after skills, make a real impact, and continuously solve problems — all while working as part of a supportive team!

• Provide technical support for both macOS and Windows computers.
• Work according to SLA’s and company IT policies.
• Manage your own ticket queue in our ticketing system.
• Maintain and update our knowledge base and internal IT resources.
• Deliver excellent customer support to employees worldwide.

• Strong problem‑solving skills with technical issues and ability to learn new technologies.
• Hands‑on experience with storage management.
• Familiarity with ITIL practices (certification is a plus).
• Ability to work with and manage IT ticketing systems.
• Experience working with both macOS and Windows environments.

• Experience supporting meeting rooms and Zoom conference rooms.
• Advanced knowledge of ticketing systems and workflows.
• Additional IT certifications (e.g., Microsoft, Apple, Cisco).

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well‑being and work‑life balance.

Please note:

Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally:
Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family‑care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators.

If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third‑party agency or company that does not have a signed agreement with Unity.

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* Note:

This range reflects the anticipated base salary for this position. Beyond base salary, this role may be eligible for equity awards and participation in our company incentive plans (such as annual discretionary bonuses or sales commissions). The final offer amount will depend on several factors, including geographic location and the candidate’s relevant experience, professional background, and skill set.

Gross pay salary $87,300—$130,900 USD