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Assistant Operations Manager (English & Spanish) - Munich

Job in München - Germany
Full Time position
Listed on 2020-02-17
Job specializations:
  • Tourism/Travel
    Tourism Management, Travel Industry
  • Management
    Entry Level Management, Operations Manager
Job Description & How to Apply Below
SANDEMANs NEW Europe is a dynamic, international company that promotes walking tours around Europe, the Middle East, and the US. We work with hundreds of local freelance guides and employ a talented, driven, multi-lingual team across a network of 20 cities.

We’re seeking an enthusiastic, adaptable, ambitious individual to take on the role of Assistant Operations Manager in Munich.

The Assistant Operations Manager provides support to the City Manager in their responsibilities overseeing the entire business and daily operations in our Munich branch. The Assistant Operations Manager helps liaise with freelance guides, staff, and business partners, as well as ensuring the smooth running of daily tours and maintaining guest satisfaction at all times.

The role comes with opportunities to use your language skills, learn about business unit management, implement and develop new strategies and work with people from around the world. With a working environment that is never boring and possibilities for international travel and promotion, this is the perfect place for those seeking a challenge.

We're looking for someone with background in operations, tourism, customer service or team management who will be able to hit the ground running in a Junior Manager role and develop quickly.

The ideal candidate will have the drive and determination to push the business forward over the coming years and will have a passion for Munich and the travel industry.

The role will include:

-Developing and implementing new business strategies
-Developing new partnerships within the local tourism marketplace and strengthening existing partnerships
-Ensuring and supervising the smooth running of daily operations
-Managing a team of staff, including responsibility for internal staff development and training
-Maintaining relations with freelance guides, partners and external stakeholders
-Helping prepare monthly, weekly & ad-hoc management reports for the senior management team & providing full analysis of performance data, including budgeting & revenue forecasting.

What we offer:

-The chance to travel & learn about business in a wide range of countries in a fast-paced & exciting youth-travel industry
-Training and mentoring opportunities locally in Munich and internationally around our network
-Mostly autonomous and highly varied work
-The opportunity to be part of an incredibly diverse workforce, cooperating with managers & directors from around the world & every department of the company
-Potential to grow in the company in a number of different areas

What we’re looking for:

-Initial experience in managing teams, ideally in the tourism/hostel sector
-Aptitude for business strategy
-Proactive and entrepreneurial thinking
-Excellent people skills and a flair for networking
-Highly developed leadership abilities and hands-on approach
-Competency in MS Office, particularly Microsoft Excel
-Availability for short term international travel
-Excellent organization and time-management skills, ability to work independently
-Fluency in English and Spanish (Native or level C2) - German is a plus

If you meet all of these requirements and feel like this could be for you, we look forward to hearing from you!


Please send us your CV in English and tell us why you’d like to join us!

(Please contact us using the "Apply for this Job Posting" box below)
Position Requirements
College,   1 to 2 Years work experience
Required Language Skills:
  • English - Very good
  • Spanish - Very good
Questions to answer on applying for this job
  • Are you currently based in Munich?
  • Do you speak English and Spanish fluently?
  • Do you have the correct working permissions for Germany?
Contact Information
Contact Name: Sandemans New Europe
Preferred method of contact: Email with CV via Application Box below.
Apply for this Job Posting Here:
Germany-only applications: This Company / Employer has indicated that only qualified candidates currently living in Germany (and its citizens living globally) are being considered here for this position. Search Here for alternative jobs that match your location & skills.

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