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Job Description & How to Apply Below
Role Overview :
We are looking for a driven and detail-oriented Manager – E-Commerce (Marketplaces) to own and scale our presence across Flipkart and key emerging marketplaces including Meesho, Nykaa, Myntra, and other relevant platforms. This is a high-ownership role at the intersection of sales, digital marketing, and operations.
Role & Responsibilities:
Marketplace Management & Growth
Own end-to-end account management for Flipkart as the primary marketplace, and manage additional platforms including Meesho, Nykaa, Myntra.
Drive GMV targets, market share, and profitability across all above platforms.
Identify and onboard new relevant marketplaces aligned with the brand's growth strategy
Manage and negotiate with marketplace account managers for better visibility, positioning, and promotional opportunities
Catalogue & Content
Build and maintain optimized product listings — titles, descriptions, A+ content, images, and SEO keywords — tailored to each platform's algorithm and audience
Ensure catalogue hygiene: pricing accuracy, stock availability, content compliance, and timely new product launches
Advertising & Visibility
Plan and execute marketplace ad campaigns (Flipkart Ads, Nykaa Ads, etc.) to drive traffic and conversions within budgeted ROAS/ACOS targets
Run promotional calendars aligned with platform sale events (Big Billion Days, Nykaa Beauty Days, End of Reason Sale, etc.)
Collaborate with the brand/creative team to develop platform-specific creatives and campaign assets
Operations & Supply Chain Coordination
Coordinate with the supply chain and warehouse teams to ensure timely dispatch, SLA adherence, and inventory availability
Monitor and resolve order defect rates, returns, and customer complaints to maintain strong seller health metrics
Manage FBF (Fulfilled by Flipkart) / consignment/dropship models as applicable per platform
Analytics & Reporting
Track, analyze, and report key metrics: GMV, conversion rates, impressions, ROAS, returns, ratings, and seller scorecards
Conduct regular competitor benchmarking and category analysis to identify pricing and positioning opportunities
Provide weekly/monthly performance dashboards to leadership with actionable insights
Experience & Skills
4–7 years of experience in e-commerce marketplace management, with at least 2 years handling Flipkart independently.
Hands-on experience with at least 2–3 other platforms among:
Meesho, Nykaa, Myntra, or similar.
Prior experience in nutraceuticals, FMCG, beauty, or health & wellness is strongly preferred
Proficiency in marketplace seller panels, ad consoles, and analytics dashboards
Strong command over Excel/Google Sheets for data analysis; familiarity with tools like Unicommerce, SAP, or similar OMS is a plus
Data-driven approach to problem-solving and decision-making
Ability to collaborate cross-functionally with teams across supply chain, brand, finance, and customer service.
Preferred Qualifications
MBA / PGDM in Marketing, Operations, or a related field (preferred, not mandatory)
Certifications in digital marketing or marketplace advertising are a plus
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