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Job Description & How to Apply Below
We’re Hiring – Team Leader (International Hospitality Process)
Location:
Airoli - Andheri Chandivali
Education:
HSC / Graduate
Experience:
Minimum 1 Year as a Team Leader (Chat or Blended process only no back office experience) Prior experience from Hospitality Process
Process:
International (Only international Process applicants should apply)
Shift Window: 24/7
Week Offs: 2 Rotational week off
5 Days Working
✨
What We’re Looking For:
Experience in team handling
Prior client management exposure
Strong in Excel & reporting
Excellent communication skills
Proven people management & leadership skills
⚡ Quick learner with strong adaptability
Experience handling attrition & shrinkage
Key
Skills:
✅ Team Management
✅ Client Handling
✅ MS Excel Proficiency
✅ Communication & Leadership
✅ Problem Solving & Adaptability
Skills
Shrinkage
Attrition
Team Leadership
Customer Retention
Customer Satisfaction (CSAT)
Chat
Team Management
Leadership
Schedule Adherence.
Coaching & Feedback
People metrics
Interested?
Send your updated CV
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