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Customer Relationship Executive

Job in Mumbai - India
Full Time position
Listed on 2019-06-08
Salary 23000 INR Monthly INR 23000 MONTH
Job specializations:
  • Marketing/PR
    Customer Relations
  • Customer Service
Job Description & How to Apply Below
·        Maintain good relationships with clients so that the business can maximize the value of those relationships.

·        Identify key contacts at potential client companies to establish and foster a relationship.

·        Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.

·        Understand the problems and challenges of clients and identify ways the business could better address those needs.

·        Grow the business by identifying new sales and business development opportunities.

·        Seek opportunities to cross-sell or upsell to existing clients.

·        Monitor and assess activities of our competitors to proactively satisfy and retain our clients.

·        Provide excellent service in order to maintain a positive reputation for the business.

·        Resolve any customer complaints in a prompt and professional manner.

·        Set revenue targets and then develop and execute a strategy to meet those.
Position Requirements
·        Ability to build, foster, and maintain positive professional relationships.

·        Devotion to high-quality customer service.

·        Excellent interpersonal communication skills.

·        Keen analytical and research abilities.

·        Knowledge of relationship management best practices.

·        Problem solving and conflict resolution capabilities.

·        Willingness to develop an in-depth understanding of the business and related services.

·        Proficient in MS Office.
Required Language Skills:
  • English - Very good
Additional Information / Benefits
As Company grow everyone grows that`s the company USP.
Contact Information
Contact Name: Jewel Impex Pvt Ltd
Preferred method of contact: Email with CV via Application Box below.
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