Position: Laundry Attendant - Ramada Encore MuscatLaundry Attendant - Ramada Encore Muscat
The role holder will contribute to the performance of the hotel under the direct supervision of the Laundry Supervisor; is responsible to ensures smooth operation of the laundry and linen room by actively involving in Sorting, Marking, Pressing, and Washing, Dry cleaning, Spotting and Packing tasks. Trains new colleagues to the standard required by hotel.
KEY RESPONSIBILITIES Main Duties
Checks daily Forecast
Signs in Key and Mobile
Cleans machineries and work areas
Checks and segregates Uniform
Checks the log Book for Guest Laundry
Removes the Guest Laundry one by one from the laundry bag
Sorts out all the guest Items and check for damaged
Checks if the laundry list is present and is signed
Makes the entry in the Guest Laundry log book such as; Qty, brand, color etc.,
Marks the garments according to Number or Name
Approaches to the guest to clarify if any variance, damage etc.
Segregates the garments according to the color and type of fabric
Checks the color and any previous damaged
Segregates and collects the room linen from linen chute
Sorts out the Room linen
Sorts out the F&B Linen
Loads and starts washing in the machine
Unloads Washing and Dry-clean Machine
Loads dryer according to their specified program for the item chosen.
Unloads the Dryer Machine
Presses uniforms and hang them in sequence on the rail.
Presses guest Items and hangs them in sequence on the rail.
Assists in conducting physical inventory of Laundry equipment and Linen, chemicals, Guest supplies and various assets as scheduled.
Assists Supervisor in special tasks such as stores set up, Equipment movements, Periodic preventive cleaning etc.
Ensure 100% compliance with all mandatory training for your department;
Support WeCom with quarterly People, Community and Sustainability engagement events
Share all relevant information with line manager in 121’s
SKILLS & COMPETENCIES
Is physically fit to lift and carry heavy objects and move flexibly.
Ability to communicate via written and spoken in English.
Has Basic knowledge in Laundry chemicals and tools
Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! Service culture to be responsive, respectful and deliver a great experience.
EXPERIENCE, CERTIFICATION & EDUCATION
1 year experience as a Laundry Attendant, in a 4 star though preferably a 5 star hotel.
Has the ability to communicate effectively in English, Arabic knowledge is an advantage.
Has strong will to work very flexible working hours and has the ability to work under pressure.
Must have basic knowledge Washing, Dry-cleaning, Pressing processes, chemicals and equipment usage.
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.
We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.