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Security Operations Center Operator

Job in Nairobi - Kenya
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Company: Career Directions Limited
Full Time position
Listed on 2019-11-13
Job specializations:
  • Administrative
  • Security
    Data Security, Entry Level Security, Security Guard, Security Manager
Job Description & How to Apply Below

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL. We are looking for a reliable Clearing and Forwarding Manager to be responsible for the overall management of Nairobi division which include outposts in Nakuru, Eldoret, Kisumu, Busia, and Malaba.

Security Operations Center Operator

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 1 year
  • Location Nairobi
  • Job Field Security / Intelligence
  • Job Description

    Role Responsibility:

  • Serve as the liaison between all departments and the Security Department
  • Handle (without delay) complaints and unusual/critical event information to the appropriate personnel
  • Directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)
  • Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment
  • Complete 'Task work orders" for all reported maintenance needs
  • Inform (without delay) to the proper personnel of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems
  • Proactively monitor all surveillance cameras and CCTV remote viewer programs. Monitors and responds to all security/life safety system alarms
  • Control and monitor the two-way communication systems
  • The Ideal Candidate:

  • Must possess a minimum of diploma in any field. A security related is an added advantage.
  • Minimum of one (1) year verifiable experience in information research or SOC experience
  • Minimum of one (1) year verifiable experience in a security command or communications center
  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail
  • Advanced computer skills and Microsoft Office proficiency
  • Ability to work in a team environment
  • Ability to multi-task, discerns patterns in detail
  • Excellent verbal/writing skills
  • Ability to think through problems for logical solutions, and remain calm and professional under stress
  • Ability to speak clearly, give direction, and provide guidance to employees and security staff during emergencies
  • Position Requirements
    Less than 1 Year work experience
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