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Freight Operations Specialist

Job in Nairobi - Kenya
Posted by TOPSBPO
Full Time position
Listed on 2019-01-21
Job specializations:
  • Transportation
    Transportation Logistics
  • Logistics
    Freight, Freight Broker, Shipping
Job Description & How to Apply Below
Essential Duties and Responsibilities - Include but are not limited to the following:

• Track, trace and monitor Forwarding shipments and update the status with complete notes.
• Perform clerical processes related to the TopUniverse Forwarding business. Process routine customer information in support of transportation, billing and/or collection efforts.
• Monitor the Web, fax, and voice mail for service provider updates.
• Maintain data for specific customers, markets, products and/or processes as required.
• Assist and support coordinators, supervisors and managers with various business needs.
• Communicate to Freight Forwarding Coordinator or Supervisor any issues or problems that may put a shipment in jeopardy of failure.
• Confirm charges from service providers as needed.
• Maintain familiarity with conditions that need special and accessorial charges and ensure that all costs and charges are complete and accurate.
• Perform miscellaneous job functions to assist with operations, sales efforts, contracts and billing.
• Compliance with company security procedures.
• To ensure the safety of workers, freight operations supervisors must be knowledgeable about all laws, regulations, and policies that pertain to Freight industry.
• Will read, analyze and interpret highly complex regulations and procedures, and respond to common inquiries or complaints.
• Other duties as assigned.
Position Requirements
Bachelor,   3 to 4 Years work experience
Education, knowledge and experience
• Level of skill commensurate with a bachelor degree or higher qualification (Logistics and transport, Procurement).
• 3+ years of experience in the Transportation or Freight Forwarding industry preferred. A combination of education and experience will be taken into consideration.
• Job specific software applications required
• Sound knowledge on all local laws, regulations, and policies that pertain to the Freight industry
• Good understanding of risk management in physical soft/agricultural commodities trading.   

• Fluent in English and French, both verbal and written.
• Team player with strong commercial acumen.
• Good analytical and numerical skills with attention to detail.
• Keen sense of priorities to meet short deadlines.
• Good working knowledge of Microsoft office applications, especially Excel.


• Listening and interpersonal skills.
• Well organized, accurate.
• Good communication skills
• Committed and determined.
• Pro-active, focused and good decision-making skills
Required Language Skills:
  • English - Very good
Additional Information / Benefits
Being a Start Up in the Kenyan market, it gives a wide range of growth opportunities for employees and a chance to sho case your know how.
Contact Information
Contact Name: TOPSBPO
Preferred method of contact: Email with CV via Application Box below.
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Kenya-only applications: This Company / Employer has indicated that only qualified candidates currently living in Kenya (and its citizens living globally) are being considered here for this position. Search Here for alternative jobs that match your location & skills.

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