Sales and Service Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

We offer formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build toward your future. We believe in supporting teammates and championing diverse perspectives to serve our customers and communities.

Retail

The Retail Sales and Service Technician (SST) is a hybrid role for stores and is a key pipeline for future career growth within Firestone Complete Auto Care. This role serves customers by assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals will learn all aspects of store operations and flex between customer interaction and basic vehicle service tasks as required.

Pay Range: $15.20 - $22.71

Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds applicable minimum wage requirements.

Hybrid Role

• Customer service, sales, and issue resolution – 75%
• Basic vehicle service tasks, including oil, tires, and fluids – 25%
• Store operations, opening/closing, inventory, displays – as needed

Growth and career development

• May assist Manager or act as Manager-On-Duty in certain circumstances to support development
• Learn all aspects of store operations and flex between front and back shop tasks

• High School Diploma or equivalent
• Valid automobile driver's license
• Customer service and career growth mindset
• Ability to learn and perform basic vehicle service tasks
• Ability to learn and operate store systems

• Two-year degree or demonstrated growth mindset through training/certification or equivalent
• Previous consumer retail sales experience
• Previous automotive experience is a plus
• Previous management/supervisory experience is a plus

• Medical, Dental and Vision – Starting day 1 for all teammates
• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Flexible work schedule
• 401(k) match
• On-demand pay (daily pay) program available

• Professional Development:
  Resources to help you level up
• Community Involvement:
  Giving back to local communities
• Integrity & Teamwork:
  Doing things right, together

We believe people can provide superior service and quality when they bring their whole self to work. We are building a diverse team and welcome all perspectives.

We foster co-creation opportunities and empower you to be creative and curious to make mobility safer, more efficient, and more sustainable. We provide more than competitive compensation and a pathway to growth, including:

• A supportive onboarding experience
• Development and mentorship opportunities
• Corporate Social Responsibility activities
• A global, dynamic, and challenging work environment
• Work-life balance and well-being
• A diverse and inclusive team

Equal Employment Opportunity

Bridgestone is proud to be an Equal Employment Opportunity employer. We consider all individuals regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity or expression, genetic information, veteran status, or any other characteristic protected by law.

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.