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French Speaker - Technical Advisor

Job in Netherlands
Full Time position
Listed on 2020-12-23
Job specializations:
  • Customer Service/Help Desk
  • IT/Tech
    IT Consulting, IT Support
Job Description & How to Apply Below
Position:  French Speaker - Technical Advisor | The Netherlands
Position:  French Speaker | the Netherlands
JOB SUMMARY:
-As a helpdesk agent, you will answer inbound multilingual calls about the purchase and use of a wide range of IT-related products (laptops, tablets, and desktops).
-You will need to be IT-minded but it is not necessary to be an IT expert just yet: you will get an intensive training of 10 days (office hours) before helping your first customer. You will be guided through your calls with a script and you can use specific tools. There are no sales targets, it is about helping the customer to solve his question or technical issue. You will work in a team in an international company.
Position Requirements
High School
YOU BRING:
-You have perfect native language skills in French (both verbal and written);
-You speak good English (for training, systems and internal communication);
-You are IT-minded and have good general IT-skills (MS Office);
-We are looking for service-oriented candidates who enjoy multi-tasking and have strong problem-solving skills;
-Opening hours are from Monday until Friday between 9h and 19h and Saturday from 10h till 18h. The training will be the first 3 weeks from Monday to Friday from 9h to 16h;
-You are able to work between 40 hours per week.
Required Language Skills:
  • French - Good
Additional Information / Benefits
OUR CLIENT OFFER:
-We are offering you a contract;
-An international and modern work environment;
-You will get a good salary and a refund for traveling expenses when applicable.
Contact Information
Contact Name: CBT - Cross Border Talents
Preferred method of contact: Email with CV via Application Box below.
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