Data Center Technician, ADC InfraOps DCO Tech

AWS Infrastructure Services designs, plans, delivers, and operates all AWS global infrastructure. It supports all AWS data centers and the servers, storage, networking, power, and cooling equipment that keep the cloud running.

• Act as the primary resolver for support team, troubleshooting one or more operating systems.
• Create and maintain documentation on supported technologies and convey SOPs to junior staff.
• Understand all aspects of the equipment you support and troubleshoot all but the most complex infrastructure issues.
• Execute small projects independently and plan and execute larger local projects with your manager.
• Act as an escalation point for junior technicians.
• Work rotating shifts (3–5 day/night weeks) and travel up to 10% of the time.

• US citizen with an active Top Secret clearance and SCI eligibility.

• High school diploma or equivalent, or A+, CND, Network+, or Security+ certification.

• Exceeds Amazon’s leadership principles requirements for this role.
• Exceeds Amazon’s functional/technical depth and complexity requirements.
• Familiar with Amazon’s operational and technical expectations.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.