Administrative Secretary - Student Registration and Family Support Secretary

Position Title

Student Registration and Family Support Secretary

District Office / Assigned School or Department, Wilmington, Delaware

Supervisor of Student Services, School Choice, or Assigned Administrator

12 Month Position

In accordance with Red Clay Consolidated School District salary schedule and negotiated agreements—Administrative Secretary 2A

To ensure efficient, accurate, and family‑centered student registration and enrollment processes through expert use of Infinite Campus; to provide district wide training and support for school secretaries managing registration; and to serve as a primary liaison for families requiring assistance with enrollment, residency, and registration procedures.

• Manage student enrollment, registration, transfers, withdrawals, and residency verification using Infinite Campus.
• Serve as district lead support resource for school‑based secretaries on registration procedures, policies, and Infinite Campus workflows.
• Develop and deliver training materials, workshops, and procedural guidance for registration staff.
• Provide direct customer service and support to families regarding enrollment requirements, documentation, school choice, and registration timelines.
• Ensure compliance with Delaware Department of Education regulations and district policies regarding student registration.
• Monitor data accuracy, troubleshoot registration issues, and collaborate with IT and school leadership to improve processes.
• Support multilingual and diverse family needs with professionalism, confidentiality, and equity‑focused service.
• Prepare reports, maintain records, and assist leadership with registration audits and process improvement initiatives.
• Coordinate communication between district departments, school offices, and families related to registration.
• Perform additional clerical or administrative duties as assigned.

• High school diploma or equivalent required; associate degree or higher preferred.
• Minimum of three years of secretarial, student services, or school office experience preferred.
• Demonstrated expertise in Infinite Campus or comparable student information systems strongly preferred.
• Experience training adults or facilitating professional development preferred.
• Strong organizational, communication, and customer service skills.
• Ability to manage confidential information with discretion.
• Bilingual skills are a plus.

Regular office duties including sitting, standing, walking, use of computers, and communication with staff and families.

District Applicants

• Completed Online Application via Join Delaware Schools: https://(Use the "Apply for this Job" box below)./
• Letter of Interest
• Resume

Non‑District Applicants

• Completed Online Application via Join Delaware Schools: https:///
• Letter of Interest
• Resume
• Three letters of reference
• Completed Online Application

Shawn Snyder, Director of Information Technology
Red Clay Consolidated School District
Technology Office 2914 Duncan Road Wilmington, Delaware 19808
Office:

Red Clay Consolidated School District is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other protected status.