Client Technology Administrator II

# Client Technology Administrator IIApply
** Job#: 3036549
***
* Job Description:

** Client Technology Administrator II
*
* Location:

** New Haven, Connecticut (Onsite)

Role Overview This position supports the organization by providing on-site administration and support for domain-specific applications as well as computational hardware and software used in research. The role involves managing desktops, laptops, server-class computers, storage arrays, and tape backup libraries within laboratory and workgroup environments. The administrator will also play a key part in coordinating new AI application projects.

Key Responsibilities
* Provide on-site administration and support for applications, computational hardware, and software used in faculty research.
* Manage desktops, laptops, server-class computers, storage arrays, and tape backup libraries.
* Coordinate service with IT professionals from other units.
* Prepare procedural, planning, and informational documentation for both the team and end-users.
* Coordinate new AI application projects, providing instruction and insight to departments and creating applications as needed.
* Plan and deliver customer support services, including installation, consultation, troubleshooting, user assistance, and training.
* Resolve routine to moderately complex end-user issues in a timely manner through established protocols and escalate as necessary.
* Provide guidance and explain policies and procedures to end-users.
* Install and configure software for network connectivity, backups, and server access on user systems.

Required Qualifications
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* Education:

** Bachelor's Degree or equivalent education and experience.
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* Experience:

** Two years of relevant experience.

Company Overview & Culture Contribute to a better tomorrow by joining our client's team. Whether you are a current resident of the local community or a newcomer, your talents and contributions are welcome. This is an opportunity to explore all that this esteemed institution has to offer.  
* Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
** Everforth Apex uses a virtual recruiter as part of the application process. Click  here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

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** Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career…