Technology Specialist

Position Type:
Technology

Date Posted:
6/4/2026

Location:
Districtwide

Date Available:
07/01/2026

Closing Date:
06/13/2026
Job Title:
Technology Specialist
Reports To:
Operations Technology Manager and/or Director of Technology
Location:
East Haven High School

Salary: $57,625.83 for the  school year

Position Summary:
The Senior Technology Specialist provides technical support for academic and administrative
computing throughout East Haven Public Schools. This position is responsible for maintaining
district hardware, supporting end users, and assisting with network and infrastructure operations.

Qualifications/Experience:

• High School Diploma or equivalent
• Two (2) years of experience in technology support or graduation from a technical school
  program for hardware/software support
• Working knowledge of Windows, macOS, and Chrome OS operating systems
• Working knowledge of wired and wireless networking hardware and peripherals
• Experience with Google Workspace applications
• Ability to communicate effectively, both verbally and in writing
• Ability to work collaboratively with staff and independently with minimal supervision
• Experience in a K-12 educational environment preferred
• Experience with student information systems (e.g. Power School) preferred
• Experience with helpdesk ticketing and asset management systems preferred
• Experience with VolP phone systems preferred
• CompTIA A+ Certification or Google Certified credentials preferred
• Valid motor vehicle driver's license for travel between district buildings

Responsibilities:
Hardware Support

• Maintain, troubleshoot, and repair district workstations including Chromebooks,
  Windows PCs, Mac Books, and Apple devices
• Set up, configure, and inventory new workstations and equipment
• Support classroom technology including interactive displays, projectors, Apple TV, and
  audio systems
• Manage hardware lifecycle including deployment, repair coordination, and surplus
  disposal

End-User Support

• Provide technical support in person, using remote support tools, by telephone and via
  email
• Manage support requests using the district helpdesk ticketing system
• Instruct staff in the proper use and maintenance of technology equipment
• Support Google Workspace for Education applications and account issues
• Assist with Power School SIS troubleshooting and basic user support

Network and Infrastructure

• Install, test and terminate network cabling
• Assist with installation and maintenance of network devices including wireless access
  points, switches and printers
• Support IP phone system handsets including basic configuration and troubleshooting
• Assist with security camera system support and video retrieval requests

Device Management

• Support Chromebook fleet management using MDM platforms
• Assist with device imaging, enrollment and configuration
• Maintain accurate asset tracking and inventory records
• Perform other related duties as assigned by the Operations Technology Manager or
  Director of Technology

Physical and Mental Demands/Work Environment
The physical demands and environmental characteristics described here are representative of those
that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the
essential functions.

• Ability to see and read objects closely, as wiring, labels on equipment, reading/proofreading
  a report, using a computer monitor, filing and/or retrieving information from a filing system.
• Ability to hear normal sounds with background noise, as in using a telephone or radio,
  distinguish verbal communication and communicate through speech, including using a radio.
• Ability to learn and acquire an understanding of new information, methodologies and
  techniques and how they apply to school goals and operations.
• Ability to work in office or school setting (indoors and outdoors) subject to interruptions and
  heavy work volume expectations.
• Ability to sit or stand for extended periods while working at an assigned location
• Ability to lift and carry equipment up to 50 pounds
• Ability to climb and work safely on ladders and work in confined spaces as needed
• May be exposed to changing temperatures and weather, humidity, noise and dust.
• Abi…