Army Emergency Relief​/Information & Referral Administrative Assistant

Location: Fort Drum

This position will serve as an Administrative Assistant for Cornell Cooperative Extension Association of Jefferson County and will provide support to the Fort Drum Information and Referral Program and Army Emergency Relief Program to include, but not limited to: answering phone calls, greeting and directing visitors, registering program participants, database entry, organizing files and storage and supply areas, updating documents, etc.

Will provide administrative support to specific program areas, as needed. This position will support program activities and requirements consistent with the Soldier and Family Readiness Division and program accreditation standards. This position will represent Cornell Cooperative Extension to the general public, community leaders and government officials in a professional manner. Will appreciate and embrace diversity in all interactions with clientele, staff, volunteers, and the public.

IMPORTANT INFORMATION FOR APPLICANTS:

PLEASE READ BEFORE APPLYINGAll applicants must apply by close of day on June 19, 2026 to be considered for this position. All applicants must submit an application online, which includes: cover letter, resume and three (3) references.

All External Applicants (including applicants currently employed by Cornell Cooperative Extension in Associations other than the Association advertising this career opportunity) must submit his/her application materials via the "APPLY" button located within this job posting.

All Internal Applicants (current employees working for the Association advertising this career opportunity) must apply online via his/her Workday account, which may be accessed here: (Use the "Apply for this Job" box below). contact Erin Parnapy, Assistant Manager for HR & Operations at  with questions.

POSITION DETAILS:

This position is a full-time non-exempt position - 100% FTE, 40 hours per week. The hourly rate for this position is $19.00. This position, based on eligibility, offers a comprehensive benefit package, to include: health and dental insurance, retirement, vacation, sick and personal leave.

POSITION INFORMATION:

Required Qualifications:

High School Diploma or Equivalent Education.

Experience relevant to the role of the position.

Valid NYS Driver’s License and the ability to meet travel requirements associated with this position.

Ability to work flexible hours which may include evenings and/or weekends, as appropriate.

Preferred Qualifications:

Knowledge of Information and Referral guidelines, procedures and policies.

Knowledge of Army Emergency Relief guidelines, procedures and policies.

Knowledge of community, social and human service organizations, employment services and resources.

Demonstrated ability to utilize program resources within the Fort Drum and general community.

Demonstrated ability to implement sound judgement in assessing fiscal need and follow directions.

Demonstrated ability to work independently to initiate, organize, and implement established goals.

Demonstrated ability to work with people of diverse ages, socioeconomic, and ethnic backgrounds.

Demonstrated ability to work and relate effectively with co-workers, customers, volunteers and community leaders.

Demonstrated ability to communicate effectively through oral, written and visual means.

Demonstrated ability to use telephone systems.

Demonstrated ability to maintain confidentiality when required.

Demonstrated ability to meet deadlines and work within strict timelines.

Demonstrated ability to use standard computer programs to support position responsibilities.

POSITION RESPONSIBILITIES:

Administrative Responsibilities:

Coordination/Operation - 95%
Answer telephones and assist or direct calls to appropriate person.

Maintain all Army Emergency Relief and Information and Referral Program administrative files and statistical data and generate reports as needed.

Register program participants for programs.

Greet and direct visitors.

Assist with scheduling meetings and classes.

Assist in procurement for Loan Closet supplies.

Communicate updated community resources (both military and community) to clientele.

Enter data in various computer programs or into online forms and/or systems.

Provide…