Head of Client Coverage, Americas

Job Title:

Head of Client Coverage, Americas Job Code: 1246316

Skill Band:
Front Office

Location:

New York

Type:
Permanent Date Posted: 27 Mar 2026

For more information about ICBCS, please visit our Careers Site.

Managing Director, Head of Client Coverage, Americas

ICBCS Global Markets offers sales, structuring and trading expertise to our clients across a range of products, with market leading expertise in Emerging Markets (EM) and Commodities. Global Markets comprises two core divisions, namely Commodities and Fixed Income & Currencies (FIC).

The Commodities division provides trading, sales, working capital solutions and structuring expertise through its Metals and Energy teams. The division’s expertise extends to the management and financing of physical commodity inventories across these asset classes.

The FIC division offers a comprehensive range of vanilla and structured products and solutions for its clients’ treasury management, liability management, financing and investment requirements. Specialising in EM, the FIC product offering covers foreign exchange, interest‑rate and credit asset classes. FIC Financing products also cover equity and fund asset classes as collateral. FIC clients include EM corporates, banks and sovereigns (EM CBS), institutional investors globally, as well as our shareholders and their clients.

The division is subdivided into two departments: FIC Trading managed by the Global Head of FIC Trading, comprising Local Markets FX, Rates, Credit and Structured Trading; and FIC Sales & Origination, Structuring and Portfolio Management managed by the Global Head of FIC Sales and Structuring, FIC Origination, Structuring and Portfolio Management teams.

This role will work in our NY Office, which is located at 1185 Avenue of the Americas. During your employment, we expect you to spend most of your time in the NY office.

The Head of Americas Client Coverage will be responsible for covering existing and prospective clients in the Americas region, utilising all existing products, teams and expertise of the ICBCS global platform to deliver products and services to clients in the region. They will be tasked with executing profitable business with a focus on:

• Developing our franchise in LATAM, working with the GM teams in NY to establish a cross‑product LATAM capability and franchise
• Coordinating to optimise interaction and collaboration with ICBC entities in the region
• Contributing to the global GM team as a senior client‑facing regional head

• Delivery and execution of business plans
• Develop and manage Americas Client Coverage (“the Business”) for current and prospective clients, especially in LATAM
• Define, implement and continuously monitor strategy for the Business in line with the GM overall strategy
• Produce a budget for the business area consistent with strategy
• Set and monitor performance targets and take timely remedial action as required
• Be accountable for meeting agreed targets
• Participate in, and contribute to, all necessary management forums
• Ensure regular meetings with direct reports, appropriate agenda items, and agenda items standing
• Be accountable for all the direct costs of the Business
• Proactively seek out new profitable clients and opportunities to increase wallet share with existing clients
• Ensure team fully understand and facilitate the client onboarding process in accordance with relevant regulatory and internal guidelines
• Ensure dealing occurs only with approved clients and that the products traded are suitable for the client and the ICBCS strategy
• Encourage and uphold the highest quality client service
• Escalate client complaints/concerns immediately through appropriate channels
• Work with Coverage teams and Trading Heads to expand the scope of solutions that can be delivered to ICBC Standard Bank clients globally
• Ensure business is staffed with appropriately skilled people to deliver strategy
• Ensure staff have appropriate mandates and training to carry out their jobs effectively
• Delegate duties and authority to staff appropriately
• Set performance and development targets for staff and motivate them to achieve
• Ensure that suitable MI…