Shift Supervisor F80 - Cooper

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JOB TITLE:
SHIFT SUPERVISOR

FLSA:
NON-EXEMPT

DIVISION:
OPERATIONS

REPORTS TO:
SECURITY MANAGER

LOCATION:
QUEENS, NY

SALARY: $24.00 hourly

The Shift Supervisor is responsible for supervising, performing, and reporting work involving a variety of specialized assignments and security systems in our homeless shelter. Operations within our facility are 24 hours. This is a position that requires face-to-face relief with mandatory overtime. This position reports to the Security Manager.

• Train new security officers / residential aide employees in all aspects of the facility.
• Supervise security staff during your assigned shift, assigning breaks, post assignments, and duties.
• Monitor access control and ensure effective use of the magnetometer and x-ray machine.
• Respond to incidents and utilize crisis management to protect the safety of the staff and clients.
• Make rounds throughout the facility and external premises to prevent, detect, deter, and report hazardous situations, trespassers, and illegal activities.
• Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates.
• Conduct daily security and fire safety system inspections.
• Fulfill all job responsibilities of a Safety Security Officer in their absence.
• Maintain the safety and security of clients and staff.
• Provide crisis intervention when needed.
• Assist the Security Manager in preparing and executing fire drills.
• Oversee AWOL family property pack up.
• Monitor logging of client property to ensure accuracy.
• Ensure that all managers are kept aware of critical incidents on assigned shifts.
• Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy.
• Attend various meetings and trainings as needed.
• Check inventory of all assigned equipment daily, and investigate any discrepancies.
• Mandatory Overtime Required.
• Perform all related duties as assigned.

Proof of education is required:
High School Diploma/GED. 1-2 years of Supervisor experience required. A valid N.Y.S Security Guard License, Fire Guard License F80 Required, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information is a must. Knowledge of video surveillance and fire detection/alarm notification systems a must.

Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols (EOE).