Commercial Cleaning & Restoration Equipment Service Mechanic

Overview

A day in this role:
You start your morning reviewing the queue — a truck-mounted carpet unit with a fuel issue, a portable extractor losing suction, and an air scrubber due for maintenance. With your meter and manufacturer manuals in hand, you diagnose a 2-cylinder gas engine misfire, create a service order, and present a clear estimate. By midday, you re scheduling a dehumidifier repair in our software while coordinating parts with a vendor.

In the afternoon, you jump in to help a teammate balance the shop workload, then tidy your bench, update customers by phone and email, and prep tomorrow s appointments.

• Diagnose and repair systems and components for commercial cleaning, restoration, and surface-prep equipment, including 2, 3 & 4 cylinder gas engines, truck-mounted carpet cleaning units, portable extractors, hard-surface floor machines, duct cleaning tools, deodorizing equipment, dehumidifiers, air scrubbers, air movers, and HEPA vacuums.
• Leverage test equipment, troubleshooting guides, and OEM repair manuals to pinpoint issues accurately.
• Evaluate equipment condition and communicate additional service needs discovered in the shop.
• Consistently meet or exceed quality and productivity targets set by the service department.
• Follow direction from supervisors; collaborate closely with other techs and store staff.
• Jump in to assist teammates and store employees whenever needed.
• Use and care for shop tools and equipment properly; keep work areas clean, organized, and safe.
• Create service orders for incoming repairs and build clear, detailed bids for work.
• Schedule service and repair appointments with customers; maintain calendars in scheduling software.
• Communicate with customers in person, by phone, and via email; present repair estimates professionally.
• Coordinate shop workload with fellow technicians to hit deadlines.
• Order parts and work directly with vendors to keep jobs moving.
• Coordinate service activities with other store employees to ensure smooth operations.

• 2+ years preferred in commercial cleaning/restoration equipment, small engine work, pressure washer service, or vehicle maintenance.
• Valid driver license with a clean record (no DUIs or careless/reckless driving on MVR for the last 3 years).
• High school diploma or equivalent.
• Own a basic set of mechanic s tools.
• Strong technical aptitude, mechanical sense, and attention to detail.
• Proven diagnostic and problem-solving skills with efficient, accurate outcomes.
• Safety-first mindset—use safety glasses, hearing protection, and other PPE as required.
• Ability to stay focused and deliver quality work on time; can lift 50+ lbs regularly.
• Professional presence with solid written and verbal communication; basic computer skills.
• Occasional overtime required.
• Bilingual English/Spanish is a plus.

• Mechanical troubleshooting
• Electrical troubleshooting
• HVAC maintenance and troubleshooting
• General maintenance and repair
• Equipment diagnostics, repair, and preventive maintenance

Pay Range: $19.00 - $21.00 + Monthly Bonus