MAC Cosmetics - Key Holder - Part Time - Newark, DE

Job Description

The Estée Lauder Companies is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring smooth, efficient operations of the store. The role requires exceptional coaching and mentoring skills, and strong retail and cash handling experience to perform start‑end day cash reconciliation and manage opening and closing duties on a rotating basis.

• Coach and mentor the sales team to deliver inspirational, authentic, and personalized customer service and achieve sales and customer service targets.
• Handle cash reconciliation, including start and end of day procedures, and ensure accurate financial records.
• Open and close the store in accordance with the rota and company policies.
• Maintain a fast‑paced, safe, and welcoming store environment during retail hours, including days, nights, weekends, and special events.

• Proven retail experience, preferably within cosmetics.
• Ability to provide inspirational, authentic, and personalized customer service.
• Experience with retail point‑of‑sale software.
• Previous supervisory experience, including coaching and mentoring to achieve performance targets (desirable).
• Experience in retail operations, cash reconciliation, opening, and closing of the store (desirable).
• Willingness to work a retail schedule, including days, nights, weekends, and special events.
• Proof of right to live and work in the country (required).

Hourly rate: $17.26 – $26.00 (may vary based on experience, skills, education, and geographic location). Eligible for a highly competitive bonus program with opportunities for over‑achievement based on performance and company results. Participates in company benefits, including medical, dental, vision insurance, wellness and family support programs, life and disability insurance, retirement plans, paid leave, education programs, paid holidays, and vacation time.

Many benefits are subsidized or fully paid by the company.

The Estée Lauder Companies is an equal‑opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

The company will provide reasonable accommodations consistent with the law to qualified employees and prospective employees with disabilities and religious observances.