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Gateline Assistant: Customer Champion Station

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: South Western News UK
Full Time position
Listed on 2026-06-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Position: Gateline Assistant: Customer Champion at the Station
Location: Newcastle upon Tyne

South Western News UK is seeking a motivated Gateline Assistant to join their team. In this role, you will ensure a safe and welcoming environment for travelers, assist with ticketing, and manage the ticket gates during busy periods. You will be a vital first point of contact for customers, providing guidance and support throughout their journey.

The position includes varied shifts throughout the week, requiring flexibility and strong communication skills. The ideal candidate should possess a proactive attitude and a commitment to outstanding customer service.

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