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Help Desk Technician

Job in Newton - Harvey County - KS Kansas - USA , 67114
Company: Newton Medical Center
Full Time position
Listed on 2021-04-16
Job specializations:
  • IT/Tech
    IT Support, Part Time IT Tech
Job Description & How to Apply Below
Join our Team! NMC Health offers a family friendly environment with the latest technology and a knowledgeable staff. Here you'll find all departments work together as a team to live out our core values: respect, excellence, service, transparency, and trust.


Do you love being part of a fast-paced and innovative team? At NMC Health, we're proud to set a 5-Star standard for healthcare, and your passion for problem solving will go a long way as a Help Desk Technician for our Information Services Department. In this role, your primary responsibility will be to work with technical and non-technical people in order to troubleshoot, diagnose and resolve problems as they present themselves. The ideal candidate will possess a good general knowledge and experience of Intel based computer systems (laptop, desktop and thin client) working either individually or as part of team and the ability to meet deadlines. Additionally the preferred candidate will possess an advanced configuration and troubleshooting skills for mobile devices, Win 10/7, MS Office 2019, 2016, 2013, and 2010., and advanced understanding of TCP/IP concepts and computer networking.


Education and Experience:

* Basic network troubleshooting skills and knowledge
* A good general knowledge and experience of wireless communications is a plus
* Extensive experience in performance tuning and troubleshooting.

* Must possess strong organization and documentation skills; all work documentation should be captured in job ticket details and standard operating procedures.
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