Job Description & How to Apply Below
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's only one:
Zones – First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done.
Follow Zones, LLC on Twitter @Zones, and Linked In and Facebook.
Position Overview
The Partner Connect Integration & Onboarding Analyst is responsible for leading the end-to-end onboarding, technical integration, and ongoing support of customer and partner integrations. This role sits at the intersection of technology, business process, and customer engagement, serving as a trusted advisor to customers, vendors, and internal stakeholders throughout the integration lifecycle.
The ideal candidate brings a strong Business Systems Analyst mindset, hands-on integration experience, and polished customer-facing skills, enabling them to confidently lead discovery sessions, design scalable integration solutions, and ensure successful go-lives across a diverse integration landscape.
What you'll do as the Partner Connect Integration & Onboarding Analyst:
Customer & Partner Integration
Support end-to-end onboarding and integration efforts for customers, vendors, and strategic partners
Support integrations across multiple patterns, including:
EDI
cXML
APIs (REST-based)
Flat file (CSV, XML, JSON, fixed-length)
Drive integrations with major procurement platforms, including:
Coupa
Ariba
Other punchout, catalog, and transactional marketplaces
Own technical integration documentation, mapping specifications, and partner onboarding guides
Discovery & Solution Design
Facilitate structured discovery sessions to understand business processes, technical constraints, and integration goals
Translate business needs into clear technical requirements and integration designs
Partner with internal engineering, middleware, and application teams to define scalable, supportable solutions
Perform data mapping, transformation logic definition, and validation strategies
Customer & Partner Engagement
Support the primary technical point of contact for customers and partners during onboarding
Communicate complex technical concepts clearly to non-technical business stakeholders
Build trusted relationships by proactively managing expectations, risks, and timelines
Provide integration recommendations that balance customer needs with platform standards and scalability
Testing, Go-Live & Support
Coordinate and execute integration testing (unit, end-to-end, UAT)
Support cutover and go-live activities
Troubleshoot integration issues, including:
Data parsing and transformation errors
Connectivity issues
Schema validation and transaction failures
Partner with support and operations teams to ensure smooth handoff post–go-live
What You Will Bring To The Team
1+ years of experience in one or more of the following:
Customer or partner onboarding
Systems integration
Technical Business Systems Analysis
EDI / B2B integrations
Proven experience supporting external customers or partners in a technical capacity
Technical Skills
Hands-on experience with:
EDI standards
cXML
API-based integrations
Flat file processing
Working knowledge of:
Data formats (XML, JSON, CSV)
Data mapping and transformation concepts
File transfer and API authentication patterns
Experience integrating with procurement or marketplace platforms (Coupa, Ariba, or similar) is strongly preferred
Zones offers a comprehensive Benefits package.
While we're committed to providing top-tier solutions, we're just as…
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×