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WIC Customer Svc

Job in Norcross - Gwinnett County - GA Georgia - USA , 30071
Company: State of Georgia
Full Time position
Listed on 2021-04-12
Job specializations:
  • Healthcare
Job Description & How to Apply Below
Position:  WIC Customer Svc Rep 1
Job Summary:

Conducts interviews and determines if WIC applicants meet the identification, residency, and financial requirements for eligibility within the Georgia WIC program. Processes information, updates client profiles, assists with voter registration, and completes data collection and entry into Georgia Gateway and Mitchell & McCormick (M&M). Educates clients on WIC rights and responsibilities and use of benefits. This position is heavily customer service-focused and requires communication via email, phone, and in person.

Minimum Qualifications:

High school diploma or GED AND 6 months of experience handling customer's questions, complaints and/or providing information.

Preferred Qualifications:

Excellent interpersonal and customer relationship skills. Knowledge of Microsoft Office Suite, Microsoft Outlook, Georgia Gateway, and Mitchell and McCormick software. Ability to multitask and be flexible in a high-paced environment. Ability to communicate effectively with superiors, colleagues, and clientele. Proficiency in a language other than English. Experience with WIC program.

We Offer:

12 paid holidays, 3 weeks each of annual and sick leave per year. A defined benefit retirement plan, life insurance and payroll deductible Health and Flexible Benefits (Dental, Vision, Legal, Long Term Care, Dependent Life, AD&D, Short and Long Term Disability). Medical and Child care spending accounts can be established in addition to deferred compensation options.

Instructions to Apply:

EMAIL, FAX or MAIL a completed application* to:

Katie Bowles - HR

Gwinnett, Newton, & Rockdale County Health Departments

PO BOX 897

Lawrenceville, GA 30046

Fax # 770-277-2089

(Please contact us using the "Apply for this Job Posting" box below)

* We do not accept resumes without a fully completed Application for Employment. Required education credentials, license, certification and/or registration must be submitted prior to employment. Due to the volume of applications/resumes, we are unable to provide information regarding status over the telephone. No notification will be sent except to those applicants selected for interviews.


An Equal Opportunity Employer

Under Title I of the ADA, we do not discriminate on the basis of disability in our employment practices.

Applicants selected for employment will be subject to the following:

Pre-employment Drug & Medical Screening l Fingerprint Criminal Record Investigation l Reference Checks

High school diploma or GED AND Six months of experience handling customer's questions, complaints and/or providing information.
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