Quality Assurance Analyst

Overview

LIGHTER
A has one of the longest and most respectable corporate lineages in American business, tracing back to Alexander Graham Bell and the invention of the telephone. We have a proven track record in optical fibers, connectors, ribbon cables, erbium-doped fibers, Raman fiber lasers, fiber gratings, and more. Our mission is to provide leading optical innovations and solutions by designing, manufacturing, and supplying the best optical fibers, fiber cable, and components and devices for our customers, with service that creates value for shareholders, customers, and employees.

To shape the future of communications, we apply the best minds to the challenges customers will face. Our mission is bold: to build brighter, more connected communities through cutting-edge optical technologies.

Be the standard behind the standard. Elevate quality. Drive impact.

We are looking for a Quality Analyst who thrives in a fast-paced manufacturing environment and is motivated to strengthen systems, solve complex problems, and influence outcomes across the business. This role sits at the center of operations, where quality, engineering, and production intersect. You will own and enhance the systems that ensure our products meet the highest standards, every time.

• Lead and continuously improve the site’s ISO 9001 day-to-day Quality Management System (QMS)
• Engage in change management when implementing or reviewing a new or revised process
• Operate the QMS day-to-day, ensuring the right metrics are in place to oversee performance and tracking results to determine if improvements are needed
• Escalate appropriately to ensure cross-functional teams mitigate high risks on time
• Identify and mitigate risk across suppliers, processes, and products before issues escalate
• Drive root cause analysis and corrective actions for defects, deviations, and customer concerns
• Partner cross-functionally with Operations, Engineering, and Supply Chain to implement lasting solutions
• Oversee supplier and raw material quality programs for consistency and improvement
• Manage calibration and documentation control to maintain compliance and audit readiness
• Support and lead internal and external audits
• Turn data into action by establishing, tracking, and improving key quality metrics
• Apply change management practices to ensure successful adoption of process improvements
• Lead raw material control programs, including supply quality control and improvement
• Maintain internal and external documentation control programs
• Perform other quality functions as determined by the customer or business

REQUIRED:

Associate degree or higher.

REQUIRED:

2-5 Years of manufacturing experience

• Internal Quality Auditor certification
• Strong hands-on experience with problem-solving and related tools

• ISO 9001 Quality Management System Requirements
• Effective communicator (verbal and written)
• Self-motivated, independent worker, strong time management skills
• Working knowledge of statistical quality control methodologies