Service Technician

SERVICE TECHNICIAN# SERVICE TECHNICIAN Bobcat of Goldsby - Goldsby, OK 73093## Overview Salary Range $22.00 - $50.00 Hourly Position Type Full Time Job Shift Day Education  Level Not Specified

Travel Percentage Negligible Category Skilled  Labor - Trades## Description
** Competitive Pay & Benefit Package Including 401(k) Match
**** Tool & Boot Reimbursement available after certification period
**** Job Summary
** This position performs service activities for customers and/or sales and rental fleet equipment.
** Duties and Responsibilities
*** Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
* Communicate with internal and external customers in a manner that promotes a positive relationship.
* Analyze and diagnose equipment malfunctions.
* Repair, replace or rebuild engines, fuel systems, final drives, hydraulic components including pumps, motors, valves, and all related components, electrical systems.
* Write service reports that accurately document diagnosis and repairs performed.
* Possess basic computer knowledge and ability to use service software required in position.
* Prepare required documentation including work orders, parts lists, and timecards in an accurate and timely manner.
* Perform inspections and all check-in procedures.
* Complete pre-delivery inspections and ensure all requested items are installed correctly.
* Perform assigned tasks in a timely, accurate, and efficient manner.
* Follow manufacturer and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis.
* Project a positive professional image with customers.
* Develop and maintain a strong customer service relationship with all customer contacts.
* Maintain punctual, regular, and predictable attendance.
* Keep service area clean and orderly.
* Properly track time on jobs to ensure correct billing.
* Perform other duties and tasks assigned by the manager.
* Exemplify the Total Equipment Core Values:
Teamwork, Excellence, Passion, Integrity, and Customer First.## Qualifications
** Required

Skills and Abilities

*** Diesel and Hydraulic Repair Experience and Related Certifications.
* Compact Construction Equipment Repair Experience.
* Able to Operate Machinery.
* Knowledge of industry-related safety regulations.
* Able to take instruction and work well with others.
* Able to work with minimal supervision.
** Education and Experience
*** Associate degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field.
* Minimum of 2-5 years of directly related experience in compact equipment repair, preferably in a heavy industrial environment or an equivalent combination of education and work experience.
** Physical Requirements
*** Must be able to bend, stretch, kneel, stand, lie, and squat to perform repairs and inspections.
* Must be able to lift and pull 50lbs regularly and up to 100lbs occasionally.
* Manual dexterity and physical strength necessary to operate tools or make adjustments and repairs.
* Must have visual acuity to inspect equipment and identify defects.
* Must be able to hear well enough to test sounds and identify functioning level of equipment.
* Must be able to work safely in a noisy area with many odors present.
* Must be able to perform the physical duties of the job.
* Must be able to traverse the various terrain of the grounds and facilities.
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