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Quality Assurance Clerk

Job in NC North Carolina - USA , 27524
Company: BD
Contract position
Listed on 2021-09-08
Job specializations:
  • Quality Control
    Quality Assurance, QA Auditor
Job Description & How to Apply Below
Location: Four Oaks

Job Description SummaryThe Quality Clerk is accountable for Quality Control, maintenance and compliance to applicable Quality Systems. This position actively participates in quality guidance, product resolution decisions and statistical problem-solving techniques. The Quality Associate Clerk reports to the Quality Supervisor and/or Quality Manager.

Job Description


  • Implement and monitor all procedures and processes as they relate to Quarantine, Hold, Expired, Damages, Return Goods and Recalled product
  • Ensures the accurate and actionable product hold and quarantine processes and records for the making of decisions.
  • Ensure compliance to Document and Record Control procedures.
  • Responsible for assuring products are reworked, labeled, stored and distributed in a manner that meets their product requirements and prevent unsaleable conditions prior to shipment to customers
  • Collaborates with functional process owners to train, mentor and/or facilitate QMS requirements and continuous improvement.
  • Accountable for Quality System as the local Subject Matter Expert (SME), providing guidance and training, facilitating meetings, escalation and ensuring compliance to the following Quality Systems as assigned:
    • Returns
    • Rebox
    • Document and Record Control
    • Training & Curricula / C2C DLA
    • Non-Conformance Management
  • Scrap material as appropriate, following all applicable procedures and disposal process, including Hazwaste requirements
  • Share best practices and tools to accelerate continual quality improvement into DC organization locally and across the region, initiating lessons learned and best practice concepts; to introduce pro-active improvement and prevent recurrence of issues.
  • Create and maintain documents in accordance with the Document Control Procedure, Work Instructions, Regulatory Compliance documentation, corrective action and other related forms and records.
  • Participate in internal/external quality audits and report findings.  
  • Duties include creating monthly management reports, including internal and external reports.
  • Provide assistance to Team Lead, Quality Supervisor and/or Manager to research and create detailed reports when required.
  • Damage Subject Matter Expert, providing feedback to DC personnel on damage standards and training as needed.
  • Process sample requests from the business units
  • Complete return and rework (rebox) processing per procedure, if applicable
  • Other duties as assigned

** Must be able to work night or weekend shifts**


  • A minimum of 5 years relevant experience in Quality, Supply Chain and/or Distribution Center operations
  • High School diploma required
  • Computer skills (Excel, Word, Power Point, etc.) 
  • Excellent communication, problem solving, organizational and interpersonal skills are essential.
  • Ability to understand FDA, EPA, DOT and OHSA rules and regulations
  • Self-motivated and directed, requiring minimal supervision
  • Demonstrated ability to work in teams to obtain results is required.
  • Effective skills in analytical thinking and problem solving required


  • Associate Degree preferred
  • Experience in Medical Device and/or Pharmaceutical regulated industry preferred
  • Working knowledge and application of ISO 13485 and 21 CFR 820 preferred
  • Hazardous Materials, RCRA training is preferred

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Primary Work LocationUSA NC - Four Oaks

Additional Locations

Work Shift
Position Requirements
Less than 1 Year work experience
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