Computer Hardware Grading Technician

PlanITROI has provided global reverse logistics, IT Asset Disposition, and Asset Recovery Services since 2001. We work with OEMs, retailers, enterprises, education, and SMB organizations, focusing on environmental responsibility and data security while refurbishing retired computing devices. We turn returned, retired, or idle IT devices into re-certified, affordable technology solutions sold through major retailers and directly to customers.

PlanITROI is seeking a Computer Hardware Grading Technician to support high-volume ITAD and refurbishment operations. This hands-on role inspects, tests, and grades IT hardware based on cosmetic condition and functional performance to determine resale value, refurbishment needs, or recycling disposition.

The ideal candidate is detail-oriented, consistent, technically proficient, and committed to accuracy and efficiency in computer hardware.

This is a temporary-to-permanent opportunity with a 90-day conversion.

Schedule: Monday – Friday, 8:30 AM – 5:00 PM

Pay Rate: $15-$16 per hour

• Device Inspection & Grading: Perform cosmetic inspections of laptops, desktops, tablets, notebooks, monitors, and accessories. Evaluate condition based on established grading standards (A/B/C/D or equivalent). Identify scratches, dents, wear, cracks, missing parts, and other cosmetic defects.
• Functional Testing: Conduct basic functional testing, including power-on, display, keyboard, ports, battery health, and BIOS/POST checks. Identify functional defects and performance issues impacting grade or disposition.
• Routing & Disposition: Assign accurate grades to determine device routing: resale, refurbishment, parts harvest, or recycling. Clearly tag and document devices requiring repair or additional review.
• Documentation & Accuracy: Record grading results, defects, and notes accurately in inventory and tracking systems. Ensure grading data aligns with physical device condition to prevent downstream errors.
• Collaboration: Work closely with refurbishment technicians, QC Inspectors, and production leaders. Escalate unusual defects, inconsistencies, or repeated issues to leadership.
• Process & Safety Compliance: Follow established grading procedures, quality standards, and data security requirements. Maintain an organized, clean, and safe workstation in accordance with company and OSHA standards.

• 1–3 years of experience working with computer hardware or electronics (ITAD, refurbishment, repair, or warehouse environment)
• CompTIA or A+ (or equivalent hardware knowledge)
• Strong knowledge of laptops, desktops, tablets, and hardware components
• Exposure to quality standards or inspection processes
• Ability to consistently apply cosmetic and functional grading standards
• High attention to detail with strong accuracy and consistency
• Comfortable working in a fast-paced, production-driven environment
• Basic computer skills and experience using inventory or tracking systems
• Ability to stand for extended periods and lift 35 lbs
• Reliable transportation required

• Grading accuracy and consistency
• Throughput volume without quality compromise
• Reduction in rework or QC overrides
• Proper routing and disposition decisions

• Driven & Confident
• Think Win/Win Always
• Own IT/Solve IT
• Personal Growth leads to Professional Growth
• Innovate & Revolutionize the World
• Proud to be Part of the PlanITROI Team

The expected salary for this position is $15.00-$16.00 per hour. Upon conversion, PlanITROI offers a comprehensive benefits package, including health insurance, a 401(k) with company match, paid time off, and more. We are an Equal Opportunity Employer and value diversity at all levels of the organization.

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