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Customer Service Rep Bilingual HelpDesk/Support Technical Support

Multichannel Customer Experience Specialist | Upsell & Support

Job in North Shields, Tyne and Wear, NE29, England, UK
Listing for: DFDS UK & Ireland
Contract position
Listed on 2026-05-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
DFDS UK & Ireland is seeking a customer service representative in North Shields. You will support customers via phone, email, and online platforms, handling reservations and queries while delivering great service. A positive attitude, strong communication skills, and a willingness to learn are essential.

This role offers a 24-hour work week on a 3-month fixed term contract, with multiple benefits including life assurance and free ferry travel for guests.
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