Sr​/Manager, Training, Quality Systems

About Eye Point

Be Seen and Heard at Eye Point

• Focus on science and innovation, we aim to offer a lifetime of clearer vision.
• Commitment to developing and commercializing innovative therapeutics to improve the lives of patients with serious retinal diseases.
• Delivery of innovative therapeutics to protect vision, specializing in sustained-release treatments for serious retinal diseases.

We offer a science-based entrepreneurial culture that empowers curiosity and innovation to help catapult your career. There's space for every voice and perspective to be heard in our on-site and remote environments where a variety of strengths and diverse backgrounds are connected.

This person will report to the Director of Quality Systems and be responsible for the GxP Quality Training program s position will require the ability to build strong relationships with partner groups who support GLP, GCP and GMP activities to identify, enhance and support training needs.

This position can sit either at our Northbridge, MA site or Waterford, MA site. We offer a hybrid work schedule.

• Manage the training program (guide, evaluate and implement the design and architecture of trainings within LMS).
• Creation and revision of role-based training curricula to align with functional responsibilities.
• Manage onboarding of new employees by facilitating Quality onboarding training, verifying account creation and assigning curricula in EyePoint's Learning Management System (LMS).
• Support the creation and revision of Training-related SOPs, work instructions, training materials in collaboration with Subject Matter Experts (SMEs).
• Design and produce digital learning resources, including web-based training, videos, and interactive modules.
• Co-create and curate self-paced training resources and multimedia assets (e.g., courses, programs, virtual/mixed reality).
• Advise subject matter experts (SMEs) on conceptualizing and sharing content.
• Provide training and support for employees on the use of the LMS.
• Responsible for the development of training material using instructional design principles that best suite various training objectives.
• Facilitate GxP training for employees, as needed.
• Oversight of training compliance across all departments, publish periodic training reports, and elevate compliance issues to management.
• Collaborate cross-functionally to support LMS upgrades and change management.
• Support the timely closure of relevant Quality System records.
• Identify and participate in initiatives to improve the training program, LMS and training content.
• Support development of Quality Management Review content to measure the effectiveness of the training program.
• Support audits and regulatory authority inspections by providing training reports/documentation or other assigned tasks.
• Provide oversight and timely response of training related inquiries.
• Oversight of employees' resumes/CVs, signature , and job descriptions to ensure compliance.
• Ensure timely generation and review of content for Annual GxP refresher trainings.

Other duties as assigned.

• Knowledge of GxP and Quality Systems principles with respect to US, EU, and other relevant regulatory guidance.
• Proven ability to design and develop engaging, detail-oriented digital training content that simplifies complex concepts; skilled in creating visually appealing materials with strong storytelling techniques and a keen eye for design.
• Ability to translate complex technical and scientific concepts into clear, engaging digital training content for diverse audiences, including technical experts and non-technical users; skilled in creating structured learning materials that simplify information without losing accuracy.
• Superior organization skills with ability to manage competing priorities and meet deadlines.
• Demonstrated ability to train GxP personnel one-on-one and in groups.
• Works independently with minimal supervision.
• Excellent team player with strong written and verbal communication skills.
• Ability to work cross-functionally while providing excellent customer service.
• Proficiency in instructional design principles for adult learning.
• Champions continuous process…