Sales Lead - White Black Market

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.

The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions.

• Promotes customer service by ensuring associates greet and assist customers; responds to inquiries and complaints in a professional and timely manner.
• Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and payroll documentation for accuracy.
• Monitors associate sales activities and productivity; communicates performance; motivates and trains associates to achieve full output.
• Maintains awareness of customers to increase service levels and reduce security risks; remains current on operational policies regarding payment, exchanges, and security practices.
• Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with promotions and standards.
• Supports and administers receipt and dispatch of inventory and supplies according to company policy.
• Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or providing services for customers; prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.
• Models sales expectations by utilizing techniques and communicating product knowledge; recommends merchandise selections or helps customers locate or obtain merchandise based on needs and desires.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties directed by Management.
• Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.
• Assists in the development of store associates; interprets Key Performance Indicator reports and provides coaching; delivers feedback to Store Manager for performance appraisals.
• Other duties as assigned.

• Culture: Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
• Manages Complexity: Making sense of complex, high‑quantity, and sometimes contradictory information to solve problems effectively.
• Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals.
• Organizational Savvy: Maneuvering comfortably through complex policy, process, and people‑related dynamics.
• Courage: Stepping up to address difficult issues, saying what needs to be said.

• High School diploma or equivalent.
• Must be 18 years old or older.
• Minimum 2 years prior retail or sales management experience preferred.
• Excellent communication, verbal, and written skills.
• Able to travel to stores throughout the district.
• Excellent customer service skills.
• Knowledge of administrative aspects of store operations.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Regular attendance is essential.
• Capable of lifting and carrying 50 pounds; handling merchandise, climbing, reaching, pushing/pulling.

The wage range for this position is $16.00 to $20.00
. Successful candidates’ wage rates will be determined based on their individual qualifications for the position. Part‑time associates are eligible to participate in the Company’s employee assistance program and employee discount program.

Part time associates are eligible to participate in the Company’s employee assistance program and employee discount program. Please visit our Careers page at  for more information regarding our benefits.

3241 Northbrook Court

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.