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Field Service Engineer​/Control Systems

Job in Norway
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Company: Thermo Fisher Scientific, Inc.
Full Time position
Listed on 2019-11-30
Job specializations:
  • Engineering
    Electronics Engineer, Electrical Engineer, Engineering Technology
  • Electronics
    Electronics Engineer, Electronics Technology
Job Description & How to Apply Below
Position: Field Service Engineer (Control Systems)

Job Description

The Role :


Thermo Fisher Scientific is a global biotechnology company dedicated to making the world healthier, cleaner and safer. Our scientific instruments, systems, consumables and services enable our customers to accelerate scientific and medical advancements that make life even better.


As a Field Service Engineer on our Control Systems team, you will be servicing, installing, repairing and updating the control systems on a variety of our Single Use Technology products (such as single use Bioreactors, Fermentors and Mixers found in an industrial setting). You will work at our customer sites as required, travelling extensively within the Europe, Middle East and Africa (EMEA) region.


This role involves a high level of weekly travel across the EMEA region - approximately 50% to 70% of the time - including frequent overnight stays. We are happy to consider qualified candidates based anywhere within the EMEA region


As a global company, we can offer exceptional career development opportunities and training resources, with a number of exciting career pathways dependent on your particular interests and skills. We will provide full product training when you start in role, with ongoing support from your line manager and the wider team as you find your feet.


What will you do:

  • Troubleshoot, repair, install, and update our products at client sites as needed
  • Consult with customers regarding product operation, product optimization, technical troubleshooting and usage training
  • Aid in optimizing revenue and new product development opportunities while maintaining a high level of responsiveness and customer satisfaction
  • Perform Site Acceptance Test (SAT) and Installation/Operational Qualification (IQ/OQ) Protocols
  • Provide regular updates to management on customer requests for new products and on competitive activity; provide customer feedback to hardware and software groups
  • Develop and implement technical assistance and product training to Sales group
  • Obtain customer software backups as necessary
  • Interface technically and assist in demonstration of Finesse products to potential customers
  • Unpack equipment, stage equipment in customer’s lab: Computers, Vessel stations (G3 Lab Universals, G3 Pro, etc.), TruLogic, Scales (if applicable), TCU (if applicable)
  • Connect all process and network cables as well as utilities (electrical, chilled water, etc.)
  • Verify communication between computers, TruLogic, vessel stations and additional equipment



  • Who we are looking for: experience, skills & abilities
  • Professional background in Electrical, Mechanical or Software Engineering
  • May hold a high technical certificate level or an academic degree
  • Certified Electrician or Controls Engineer ideal
  • Delta V or other Control Software experience of particular interest
  • Experience with Single Use Technology within the biopharma sector (upstream and/or downstream) a plus
  • Commissioning and Qualifications (C&Q) experience in facility, equipment or utilities
  • Knowledge of Corrective Action and Preventive Action (CAPA), change control, deviations management and document management systems
  • Troubleshooting knowledge and experience
  • Proficient in English, additional European languages a plus
  • Driving licence required



  • What we offer you:
  • Competitive salary
  • Annual Incentive Plan bonus
  • Fully flexible benefits package: including Private Healthcare, Health Cash Plan, Life Assurance, Discounted Gym Membership, Pension Scheme & more
  • Excellent career progression as part of a global organization



  • About us:


    As the world leader in serving science, our work is more than something that fills our days. When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innovation. With revenues of $24 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.


    Each one of our 70,000 extraordinary minds has a unique story to tell. It’s not just a career, it’s a chance to realise your best – professionally and personally.


    Join us and contribute to our mission—enabling our customers to make the world healthier, cleaner and safer. Apply today!


    (Please contact us using the "Apply for this Job Posting" box below).com

    Position Requirements
    Less than 1 Year work experience
    Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
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