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Customer Success & Service Delivery Leader

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: Bytes Group
Full Time position
Listed on 2026-06-08
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below

Bytes Group seeks a Customer Success Manager to ensure high-quality support aligned with SLAs, managing client relationships and service performance. This hybrid role involves leading service reporting and improvements while effectively addressing escalations.

Qualifications include a Bachelor’s degree and ITIL qualifications. Strong communication and organizational skills are essential for success in this proactive environment.

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