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Customer Service Advisor - Heat

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: Npower Commercial Gas Limited
Full Time position
Listed on 2026-06-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Here at

E.ON the customer is at the heart of everything we do and as a Customer Service Advisor you will play a vital role in supporting our vision of becoming the number one trusted energy partner.

E.ON Heat provides hot water, heating & cooling directly to our customers through district heating networks across the country. We’re one of the UK's biggest District Heating providers - this is your opportunity to join this fast-paced customer focussed team as a Customer Service Advisor.

What we need from you

Do You:

  • Love going above and beyond to help customers?
  • Thrive on solving complex problems?
  • Excel in a challenging working environment?
  • Remain calm under pressure?
  • Get motivated by the freedom to make decisions?
  • Want to build a culture in which everyone can be 100% themselves?
  • Enjoy being part of a team that is more like a family?
  • Like owning issues end to end?
  • Want to be more involved in green solutions in a growing sector
  • Build and maintain lasting relationships with variety of stakeholders such as field engineers
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