Integration Technician

Integration Technician – Automotive Electronics

The Brandmotion Integration Technician is a hands‑on technical specialist responsible for supporting the full lifecycle of automotive aftermarket product launches. This role plays a critical part in ensuring products are installable, reliable, and customer‑ready before release.

You'll work directly with Product Development, Engineering, Operations, Quality, and Sales, performing prototype installations, validation testing, documentation creation, and in‑field technical support. This is an ideal role for someone with strong 12‑volt automotive electronics experience who enjoys problem‑solving, hands‑on work, and cross‑functional collaboration.

Product Builds, Testing & Validation

• Perform vehicle installations, functional testing, wire harness validation, and component verification
• Execute testing aligned with ISO 16750, automotive durability standards, and internal validation protocols
• Identify technical issues and provide corrective feedback to Engineering and Quality teams
• Support root‑cause analysis and corrective action development

Installation Instructions & Technical Documentation

• Create clear, customer‑ready installation instructions using step‑by‑step photography and documentation
• Partner with Product Development to ensure accuracy, clarity, and usability
• Maintain documentation through product revisions, supplier changes, and engineering updates

Technical Troubleshooting & Diagnostics

• Diagnose field issues, customer complaints, and RMAs
• Provide technical support via phone, email, and web platforms
• Support Operations and Quality in resolving production‑related technical challenges

Product Development & Launch Support

• Perform first‑article installations of new products, components, and supplier samples
• Provide manufacturability, installation, and serviceability feedback during pilot builds
• Participate in engineering reviews and product launch readiness assessments

Operations & Production Support

• Assist production teams with complex builds, custom configurations, and technical roadblocks
• Validate BOMs, wiring diagrams, harness routing, and assembly processes
• Support continuous improvement of production quality and efficiency

Sales, Training & Field Support

• Provide technical guidance for sales demos, pilots, and customer installations
• Perform onsite installations and in‑field repairs at customer locations
• Participate in internal and external product training sessions

• High school diploma or GED
• 2+ years in a technical or product support position
• Product knowledge in aftermarket 12‑volt car audio / electronics
• Understanding of vehicle electrical architecture
• Hands‑on experience in automotive electronics, mechanics, or installation
• Strong customer service skills
• Ability to communicate instructions and troubleshoot and resolve customer issues through phone, electronically, and in person
• Ability to learn quickly and through self‑study of technical documents and instructions
• Strong computer and technical skills
• Strong attention to detail
• Ability to communicate effectively through oral and written means
• Ability to work in a fast‑paced work environment
• Strong critical thinking, problem‑solving, and analytical skills
• Can‑do positive attitude

• Technical or product support position: 2 years (Preferred)
• Knowledge in aftermarket 12‑volt car audio / electronics: 1 year (Preferred)
• Understanding of vehicle electrical architecture: 1 year (Preferred)

Job Type: Full‑time

Travel:
Up to 50%, mainly in the USA, both day and overnight trips to customer sites

Pay:
From $50,000.00 per year

Work Location:

In person in Novi, MI.

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance